eHarmony — customer service is horrible!
First of all their customer service is horrible. You get no good contacts and if you are unhappy with their service there is no customer service to remedy the problem. If you have paid, their answer is to close your account and they get $160.00 of free money without providing the service they guarantee.
I have made better contacts with the free services of Yahoo in less time then I ever have at E harmony. Forget about calling customer service if you have a problem, they just hang up on you and leave you forced to wait another 10minutes for someone else to answer.
E harmony is a scam and has bad business practices. Save your money and stay away from E-harmony.