The complaint has been investigated and
resolved to the customer's satisfactionResolved EF Tours — worst experience ever!
resolved to the customer's satisfaction
The tour was listed at "beginning at 1, 495. Our cost was later stated to be 2495. Then, after submitting a deposit we find that the trip will be an additional $1, 000!! It was not listed as additional expenses until we paid the deposit. That does not include spending money. My daughter has worked for months in a diner after school to save for this trip and had over 1, 300 she paid on it. When we discovered the true final price, she decided to cancel as the cost was not possible. When i called the tour company a few weeks ago, i was told it would cost 480. 00 to cancel and that price was good until dec. 21, 2010. Well, today they tell me they will be deducting 680. 00 from what she has paid!!! This company truly is a ripoff. There was no cancellation fee listed when we signed up. Beware of booking with ef tours.