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Edible Arrangements

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Customer Service

95 Barnes Road
Wallingford, Connecticut
United States - 06492-1800

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Complaints & Reviews

Oct 18, 2020

Edible Arrangements — Order never delivered

Orders a arrangement to be delivered on sweetest day and arrangement was never delivered, I was never called...

Edible ArrangementsFruit platter

I placed an order W2001473581 last week for my parents Anniversary.
My mother thanked me, but told me never to order from there again, for the most part, the fruit was terrible.
Apples were bad, melons were hard and sliced at the core.
My mother told me it was a disgrace and you should be embarrassed sending that out.
I would personally like a refund. Guess I will stick with flowers.
Order # W2001473581, placed thru Elmhurst, NY - 1362 on Friday, October 2, 2020.

Kathy Wiley
[protected]

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    Edible ArrangementsBirthday fruit delivery flopp

    This order was placed on Thursday early in the morning PAID in full! The Birthday recipient NEVER received the order merely because the Edible Arrangements choose to handle this order til after 5pm? The birthday recipient was at HOME all day long? ALL DAY! Waiting for her birthday gift because EA don't feel that birthdays are to celebrated LATE in the day!? I think this speaks volume and shows slothful business practices! Who PAY for slothful service? The birthday gift did nit ARRIVE ON TIME for her birthday!?!?

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      • Updated by Jeanette Monroe · Jul 06, 2020

        This order was placed on Thursday early in the morning PAID in full! The Birthday recipient NEVER received the order merely because the Edible Arrangements choose to DELIVER the birthday order til after 5pm, The birthday recipient was at HOME all day long? ALL DAY! Waiting for her birthday gift because EA don't feel that birthdays are celebrated LATER in the day!? I think this speaks volume and shows slothful business practices! Who PAY for slothful service? The birthday gift did not ARRIVE ON TIME for her birthday!?!? Which was on Sunday!? The BIRTHDAY recipient MISSED the PAID obvious experience!? Edible Arrangements Service has gone DOWN to the trash bottom if this is how they do business everywhere!

        Q: With the COVID Pandemic, and the HEAT, a business minded person would start deliveries EARLY in the day rather than AT THE LAST hour BS!

      Jun 19, 2020

      Edible Arrangements — Product delivery and service provided

      I placed an order with this Edible Arrangements location for Party Platters (3 total ) + 3 mylar balloon...

      Wendell
      Jun 03, 2020

      Edible Arrangements — Order # w1000690690

      Deplorable customer service that has not been addressed by the manager. The manager and the location i...

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      May 12, 2020

      Edible Arrangements — Mother's day gift

      I ordered 2 platters one with strawberries and the other a mothers day platter which came out to 150$ and...

      May 11, 2020

      Edible Arrangements — My fruit basket and strawberries for Mother’s Day

      I understand that on holidays especially on Mother's Day deliveries must be busy, but to receive a...

      Apr 20, 2020

      Edible Arrangements — Basket of fruit

      Chocolates delivered but no basket of fruit. Daughter phoned, no apology just we will deliver tomorrow...

      Mar 31, 2020

      Edible Arrangements — Horrible "customer service"

      I pre ordered a fruit arrangement for a birthday in TN via the internet. I received the conformation number...

      Feb 28, 2020

      Edible Arrangements — If you are going to send fruit, shouldn't it be fresh?

      I was sent this arrangement by my organization because of surgery. When it arrived, the fruit was soft mushy...

      Feb 20, 2020

      Edible Arrangements — W0082136651

      I'm so disappointed with this company!!! My valentines gift was never delivered!!! Called to see what my...

      Feb 18, 2020

      Edible Arrangements — Valentine's Day Gift

      Edible Arrangements - 618 2718 E Fowler Ave Tampa,  FL 33612 I placed an order spending $75, I was called on...

      Feb 17, 2020

      Edible Arrangements — false advertising/ delivery

      On February 6, 2020.I placed and online order with Edible Arrangements. I was suppose to have delivered to my...

      Feb 15, 2020

      Edible Arrangements — customer service at this location

      I placed a custom order that was to be ready for pickup on February 15th the day after Valentines Day. I wa...

      Edible Arrangementsfruit arrangement that was ordered as gift

      placed online order of fruit arrangement as a birthday gift for 12/31/2019 for delivery on that date. Finally was deliverd on !/4/2020 When i called to track my order they said i put Delivery date for 1/31/2020. So i told them i put 12/31/2019 it finally got to the person on 1/4/2020. the wrong one was delivered so driver brought back correct one . The new one was rotten had to be thrown away. Im very upset about this sisuation was a special birthday gift . When i called to talk to someone said they could refund me 50 percent and that would be all they could do.Im not understanding why a full refund cant be done reference number [protected]

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        Dec 30, 2019

        Edible Arrangements — large snowman village

        I am a returning and frequent customer who up until last week, has been very satisfied with all of my...

        Dec 28, 2019

        Edible Arrangements — edible box

        The person calling me to arrange the delivery was SUPER RUDE! She called me to say the person wasn't home so...

        Blue Bell
        Dec 24, 2019

        Edible Arrangements — classic indulgence box-12 count

        I ordered a 12-count classic indulgence box for an anniversary gift, and all the bananas were completely...

        Dec 12, 2019

        Edible Arrangements — bad service

        I ordered the 2020 platter and 6 piece box of pineapple. Pick up was for 7pm. I arrived at the store at...

        Dec 06, 2019

        Editable Arrangements — driver

        Around 2:30pm I was traveling behind a company van of yours on main st in plaistow nh traveling toward...

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