Jackie's Chocolate’s earns a 1.0-star rating from 2 reviews and 0 complaints, showing that the majority of chocolate aficionados are dissatisfied with their confections.
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Fraud
My package arrived damaged, melted, a sticky mess. I sent them a picture and they refunded my money. The package was attracing bugs, it was nasty. I threw it away. Then they REVERSE my refund. Now they want the package back. They never told me this. They just gave me a refund without me asking. They gave a refund to make me happy, so I do not complain. Then they reverse the refund. So now I have no recourse. This is FRAUD.
Recommendation: Never order from them. Go elsewhere.
Have had them several times. Quality is hit and miss.
The first time we ordered them a few years ago they were good. The orders that came in after were in steady decline. My husband ordered a box of sugar free for my birthday. He ordered them 9-5-23 for them to be delivered by 9-9-23. They didn't even ship them until 10-3-23, and that was AFTER multiple unresponsive inquiries. They never responded AT ALL.
Recommendation: Buy at your own risk, don't be surprised with poor quality. If they show up.
Is Jackie's Chocolate Legit?
Jackie's Chocolate earns a trustworthiness rating of 74%
Reliable, but always remember to protect your data.
Jackie's Chocolate has claimed the domain name for jackieschocolate.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Jackieschocolate.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Jackieschocolate.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Jackie's Chocolate as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Jackieschocolate.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
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Jackie's Chocolate Contacts
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Jackie's Chocolate emailswholesale@jackieschocolate.com99%Confidence score: 99%Saleshello@jackieschocolate.com98%Confidence score: 98%Supportsales@jackieschocolate.com77%Confidence score: 77%Sales
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Jackie's Chocolate social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 09, 2025




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