Economy Car Rentalscar rental

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a verified customer
Verified customer

We rented a car from Economy Car Rentals website. We rented Ford Focus from 8.8.18 untill 28.8.18/ WE were suppose to pickup the car at Ljubliana airport. When we arrived there there was no one at the office of Adria car rental office(Green Motion is the name of the company).
We waited with a little baby for about 45 minites and made few calls untill the representative arrived. He said we doesn't have Ford Focus only another car Peugeot. He said we have to pay extra 40 Euros because we are crossing the border to Croatia. We never so this condition in Economy Car Rentals website. Than after all the procedures he wouldn't come with us to show us the car but told us to go to a huge parking place to find it by ourselves. When we brought the car back it was 3 am in the morning so we filled the fuel tank until it was full in Ljubliana the same evening but when we drove to the airport for 25 minites we didn't see any gas station so we brought the car almost full maybee 3-4 litters missing. but when we arrived home we so in the reciept that they took from us 23 Euros for that this is un fair or should i say theft.
Also we saw in the reciept that we pay 48 Euros for VIG we don't know what is that. Finally if we summerize this: We had a voucher that says we have to pay 295 Euros but finally we paid 405 Euros instead (Beside the 100 Euros for the baby car chair - This is o.k. with us)

  • Updated by Davidsidi · Sep 09, 2018

    Attaching the reciept we got from green motion car rental Slovenia


  • Updated by Davidsidi · Sep 10, 2018

    More Documents are attached. The Voucher for the car rent. As you can see we had to pay 295 Euros at the airport
    but finally paid 405Euros +100 for the baby chair - (The car chair is agreed)


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