Dubai First / credit card fraud transactions
This is regarding a complaint against the fraudulent use of my credit card on 13-03-2019 and nothing has been done since 15 days and i requested for the bank letter so that i can file a case with the police and no update has been received.
Kindly provide me with the statement of these fraudulent transactions as i cannot wait for one month for next statement to generate as narrated by you as i have to file a police case because all of my accounts have been compromised.
KIndly issue the same or provide me with a letter from the bank that these transactions were fraud so that police can initiate the investigation.
No updates have been done from bank side for the bank's investigation.
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