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Dubai First / credit card fraud transactions

United Arab Emirates

Dear team

This is regarding a complaint against the fraudulent use of my credit card on 13-03-2019 and nothing has been done since 15 days and i requested for the bank letter so that i can file a case with the police and no update has been received.

Kindly provide me with the statement of these fraudulent transactions as i cannot wait for one month for next statement to generate as narrated by you as i have to file a police case because all of my accounts have been compromised.
KIndly issue the same or provide me with a letter from the bank that these transactions were fraud so that police can initiate the investigation.
No updates have been done from bank side for the bank's investigation.

Se
Mar 23, 2019

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