Dubai First / credit card and liability letter - a lot to complain about this bank

United States

Dear complaints department,

I have requested for liability letter and your team asked me to settle the due then I did and applied again. Now they said i need to pay again!! How come? I need the liability letter to settle the Full amount not only the due! How u want me to pay? I have no money that's why i got offer letter from another bank to pay but u still complicate the matter! It is very simple if you need the money plz issue the letter but if you need only to disturb us so it is different matter now! Plz issue the letter to get your money! SIMPLE SIMPLE SIMPLE. I got it from other bank smoothly and easy. I need a clear answer and I need the letter plz to settle the amount.

Thank you

Mar 10, 2019

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