Dubai First / contact agent behavior

United Arab Emirates

This is to bring to your attention that I received a call from dubai first agent who was very rude and unpolite, with unacceptable behaviour. The call is recorded for reference. His name is arthur i'm wondering how such people represent the image of the company. He should get more training in customer service and how to deal with customers. It was a bad experience and im not happy at all.

Apr 05, 2019

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