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Dubai Firstcredit card// visa infinite

1
V Jul 22, 2019

I was offered a Dubai First Credit card with 1500 AED annual fees.
the rewards promised were 4 Dubai Parks and Resorts passes and 50000 Dubai First joining miles.

Its been 2 months since I paid my Annual fees but my rewards have not been honored despite frequent calls and reminders.

How can banks cheat customers like this.?

the senior Team leader is not answering my emails and Customer Care tells me such offer does not exist.

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