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We were travelling from Boston to Kathmandu. While getting a boarding pass during transit for RA flights at Terminal 1.
The lady in the counter asked for overweight charges, while our baggage had already been shipped and paid for all the way to Kathmandu. She refused to give boarding pass. I had no money. Most unfriendly service.
Other Nepalese travellers were also harassed similarly.
AVOID THIS TRANSIT.
Desired outcome: Those counter staff should be fired. Counter staff should be customer friendly.
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