Du Home Internetcancellation charges

S Mar 13, 2019 Review updated:

My account number is 1.[protected], I used home basic light connection last two months, that I made agreement with agent 10 % discount for 1 year and cancellation charges, after I go for cancellation they said 349+37x10(remaining month) that I made contract and extra 350 dhs (because I used discount package)hidden charges, this is unfair, for the cancellation I called 2 or 3 times each customer service officers saying different amount, even they also don't know what is the exact amount, I will attached some screenshot shot too

cancellation charges
cancellation charges


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