Drew Shoe Reviews and Complaints

Latest Reviews and Complaints

D. Welch

Verified customer

Drew Shoe I got a pair of Drew Shoes Toledo Style that I've had for less than a year, and the soles are falling off in pieces

I got a pair of Drew Shoes Toledo Style that I've had for less than a year, and the soles are falling off in pieces. I reached out to a customer service representative named Julie, and she's asking for more details. I explained that I've stored the shoes in my closet and gave her all the information I could. These shoes cost $160 when new. I let her know that I don't expect a full refund, but I hope for some sort of compensation. Unfortunately, I don't have the original receipt or the box.

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How responsive is Drew Shoe's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

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Drew Shoe has received 1 complaints on ComplaintsBoard. The first reported case, I got a pair of Drew Shoes Toledo Style that I've had for less than a year, and the soles are falling off in pieces, was published on Jul 6, 2023, and the most recent complaint, I got a pair of Drew Shoes Toledo Style that I've had for less than a year, and the soles are falling off in pieces, was posted on Jul 6, 2023.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Is Drew Shoe Legit?

Drew Shoe earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Drew Shoe to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Drew Shoe is known for their high standards and safety. If you're thinking about dealing with Drew Shoe, it's wise to check how they handle complaints.

We found clear and detailed contact information for Drew Shoe. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Drewshoe.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Drewshoe.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Drew Shoe have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Drewshoe.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.