I recently made the mistake of buying a vehicle from this organization. If I have to walk, ride a horse, or just stay at home and never leave again, I will never ever buy from these people again. On the day the payment is due, they call, usually early in the morining to see exactly what time you will be in to pay.
They are all smiles when you buy, but don't be a little late on the payment or you will be harrassed like you have never imagined, they will constantly call you, and even start calling the 10 references they require you to give when you fill out the credit application. If you can possibly avoid these people, do it.
At the age of 20 I decided to purchase a car something in my name to build my credit. I bought a 2003 Honda Element. I figured it was my best option based on my credit and not having anyone to co-sign for me. Tonight, AFTER 3 years of working my ### of to make my $400.00/month payments, (200-bi-weekly payments) I take a look at my credit report because i'm trying to clear-up the small medical debt I have and realize that Drivetime has been reporting me negatively for the past few months. Around November 08' I applied and got approved to defer my loan (4 payments) they approved to push the defered payments to the back end of my loan and PROMISED that the account would remain in good standing. Since, I have made every payment on time. Now my credit report reflects me having a 16, 000 debt with them?... My loan will be satisfied late 2010. I'm a little confused on how to resolve this considering that I can seem to get any of the drivetime employees to assist me at the corp. office. I also looked at who has been looking at my credit report and they have viewed my credit more than five times over the past 2 years. Just because I have financed a vehicle with them does that give them authorization to do so? Please send me an email if you can help.
i recently had a aacident which my tohoe had to be repaired got a check from insurance company in lean...
I Mickey L. Lattimore went to the Drive Time Automobile on Memorial Drive, Stn. Mtn. Ga. On 2/20/2008 to purchase a vehicle. I was introduce to a sales rep(name goes here) who allowed me to look at the vehicles on the lot. I chose a Kia Otima LX 2004. The Sales Rep. had me fill out the necessary paperwork, while I completed the paperwork, the sale rep ran my credit and stated they could help me get into the vehicle which I had choosen for $1200.00 down. I informed the sales rep. I only had at that time a total of $200.00. The Sales Rep stated you can put the vehicle on lay-o-away so I made a down deposit of $200.00 on a 2004 Kia Optima LX that had about 52, 000 miles.
While two weeks past, I went to Drive Time and made another payment of $500.00 on the vehicle I had on lay-away, leaving a balance of $500 left. Well the sales rep stated they had the same/similar vehicle with less mileage about 48, 000 and I could take it that day for the $700.00 I had already applied to my original Kia which I had choose. Red Flags immediately went up. I asked what’s wrong with it and of course they would say nothing.
Since driving the vehicle off of drive time’s lot on March 15, 2008, I’ve had nothing but problems with this vehicle. I’ve had to replace the front brakes, the power steering pressure hose went out, the driver’s side door lock locks itself back when you unlock it with the key and attempt to open the door using the handle. The passenger window doesn’t let up correctly it’s off track. I’ve had to replace the battery, I have also had to replace the coil and spark plugs.
I bought a car from Drive time, made all my payment, paid the payoff amount, was waiting for my title in the...
Drive Time preys on people that are severely credit challenged because they have no other alternative for...
Attention: drive time customers wishing to start a class action lawsuit. If you are or have experienced...
In September 2004 I purchased a 2002 Chevy Cavalier from DriveTime. The vehicle was way over priced but...
First of all I want to let you all know that we have never ever missed a payment to this company. If I could turn back time we would have never bought a car from Drivetime. They raked us over the coals after 'approving' us wanting to know the names and phone numbers of 3 (three) family members, 3 personal friends, employers, etc. Granted, if a person skips out on them they would need to know numbers of people to contact who might aide them in recovering their money or vehicle, but this company is just over the top when it comes to calling their customers.
Our car note is due every other Friday in the amount of $190.00. Actually, I am a co-signer on this loan for my boyfriend... I always make the payments. We moved out of the Dallas area to Houston in April 2008 and when we moved I contacted Drivetime and gave them our new address and my boyfriends new job info and told them that his paydays had now changed and we would be making the truck payment on Monday rather than Friday because that is how he is paid.
Every other week they call us wanting to know why the payment wasn't made. Twice they have called my son at work because they didn't see a payment posted yet on Friday and there was no answer at our home number. That was the reason they gave me as to why they called my son on his job. They call all the time. If you are not home and they get an answering machine they will have no qualms about calling at 10:00 p.m. at night or even calling people whom you have on your reference list. This is absolutely ridiculous.
If we were 3 business days late paying our car loan and they had exhausted all of my numbers trying to reach me (they didn't even try calling on my cell # that they have for me) I might understand a bit more. We have never missed making a payment to these people and are never later than paying on the Monday following the Friday it is normally due. One time we were in Alabama at a funeral and they were unable to reach us on a Monday morning. They called my son again at work wanting to know if he knew where we were. These people are absolutely ridiculous.
Like I said earlier, I had given them my boyfriends new pay day schedule and they refuse to make the payment due on Monday, one business day later than what we had signed for. I would never recommend you purchase one of their vehicles, not only for the exorbitant amount of money you will be paying for a vehicle and the huge interest rate and high payments, but for the way their customer service handles their business. They do not communicate to each other in the office, do not make notations in your file and just last payment time I received 2 phone calls in one day from them asking the same information as to why I had not made the car payment yet.
I despise the Monday mornings every other week now, when I know they are going to be calling and harassing me to make the payment when I always do make it after 3:00 p.m. every other Monday. Never again and if you don't want problems with these people... don't buy from them either. Another 4 years we have to deal with them. I think I'm going to be sick now.
Linda is the worst one in the credit department. She loves her job.
My husband and I leased a car from drivetime in june of 07. Our car payment was 402 a month for a 2003 chevy malibu. we went to the dealership in austin texas and worked with a guy buy the nae of sofoa. Once we got the car it was like he no longer existed. We could never talk to him when we had problems and he never returned our calls. We were also told that if friends and family used us as refrences that we would get some sort of credit for this, and that was a total LIE! Unless my husband and I knew the references home address, date of birth and where they worked we didn't get the credit. We also made the mistake of being late on a payment and thats when all hell broke loose. We were harrased, our friends and family as well. I was even told how do i sleep at night knowing that my car payment is late. We went back and forth with these guys, And then at 3 a.m. our car is towed for being short 40 dollars. and know we owe them 11, 306. We are warning you STAY AWAY FROM DRIVETIME!
I purchased a 2003 chevy malibu in December of 2007. This was my first car and had no credit I went to Drivetime and was approved. Everything was fine until Febuary right after my warranty wasn't valid my car starts leaking antifreeze and smoking I have it took to the Chevy dealership. turns out I had a heater core and gas intake leak which was 1, 500. I contact Drivetime to see if I could get any assistance because I had had the car for 2 months!!! They tell me they can do a repair loan so I ended paying for half any the paid for half but I had to still pay them back along with the 366.00 car note a month, I paid 200.00 dollars a month along with the car payments until I paid the loan back. Less than a week later it leaks anti freeze AGAIN! I had it towed to chevy dealership and once again notified them I am still having problems the Loan department agent told me I quote " take a man to the dealership, they screwed you it's there fault. So once again no help from them. I ended paying 200.00 then to once again get my car out the shop. July of 2008 my radiator went out and once again back at the shop the bill this time was 600.00 once again Drivetime told me I was responsible for the repairs, and since I previous had a loan contract I wasn't able to get another loan because I already had one in the last 6 months. so once again money out of my pocket. so now that I am 3 payments behind they wonder why, they have harassed me at work, home, and my family members. They have no compassion and are the worst dealership. DONT NOT BUY! you will regret and be in debt.
I paid off a car through Drive Time in 2006 never reported late on my credit, they bugged me to get another...
Bad business @ Midlothian Trnpk. in Richmond, Va.Drivetime... we only 50 dollars behind and they call your house, job, landlord... and family members in other cities... real nasty attitude from one employee named Falon, really not customer friendly and hurts the entire business! Do not buy there!
Drivetime, the go to guys for what? A big phat giant headache. I read another complaint, and it was like I was reading the story of my car. What a piece of crap! I coulda have had my parents cosign on a new car, but i wanted to do it all by myself. Cause that is what you do when you are almost done college and living on your own. You grow up. So wrong...
Listen to what has happened on my loan.
1. the lost a total of 5 payments now. I have had to keep a copy of every check i ever gave them because they lost 5 of them.
2. i needed to change my payment date to correspond with my pay checks... some f**r named "Sean" told me no problem. Ill go ahead and change it. He forgot to tell me there was a fee and paperwork to do that. So for 6 months I mad my payment later because Sean said it was changed and I didn't need a new payment book. When i found out... it was my problem. 6 months worth of late fees on a simple interest loan. 600 extra bucks for them.
3. I mail the checks certified now with tracking #s. They sign for them and still call to tell me I am late.. but they have the check sitting uncashed..
4. I cant have a pay off figure on my car cause the payment is late ( even though they have the check in house)
5. And my favorite this month. A NSF fee from Drivetime for a check they have, have not even sent to my bank. The money is still sitting in my account, and i am on 6 days of phone calls threatening voicemail, and late fees.
Seriously. Take the bus, buy a bike, bum a ride with a friend. Anything would be better then the hell you are about to encounter...
My boyfriend has had a long history with Drive Time, and let's just say that none of it has been happy...
I bought a truck with my girlfriend from drivetime here in Arizona. We went to drivetime and bought a 2002 Ford ranger pick up truck. For 13, 056 and we have paid on it for eight months and we still owe 12, 500. The percentage rate is 49%. Can they do that? They put the truck in my girlfriends name and I am the one with the driver's license. Have you ever heard of such a thing? The truck needed to be repaired within the first 30 days of ownership. The warranty covered it. It has been ok since. What I am pissed at, is that drive time scared my 82 year old mother by trying to get her to give them her banking info. They threatened to take our truck when I was only a half a payment later.
I needed to find a reliable vehicle, and with not having very good credit, was kind of limited on where I...
I purchased a 2002 Jeep from Drive Time in November 2007. I was in a hurry as my old vehicle was having problems. I also have poor credit. The sticker price on the Jeep was over 16, 000. Two days later & too late. I found several other Jeep Grand Cherokee's at other dealerships that were 2004's, for around 12, 000. I called Drive Time to see if they would help me out & they said they could not do anything for me. Now I'm having problems with the transmission & power windows & can't get any help from this company. They are very rude & do not seem to care. They refer me to their repair people who are too far to get to.
My advice to anyone considering Drive Time... NEVER, EVER be late... not even one day!!! I had an unfortunate...
I purchased a vehicle in San Antonio, TX 4 months ago. Reading the other complaints I would hope in time that the State of Texas wakes up to the unlawful practices of DriveTime.
Though my car is running very well, it is not because of DriveTime's mechanics. In fact the mechanics had no idea what they were doing and literally cut my horn wires.
My only reason to go to DriveTime is because I am self-employed and the dealerships in Texas want to see "real employment", why the State of Texas does not see self-employment as real is beyond me. My point I needed a car for my business, I didn't have to put very much down, I am happy that I chose wisely. My biggest complaint is that now after paying on time each month and today only being late 2 days I have had corporate call my shop over 3 times. Yes, their extremely rude their tactics are awful. Even after the manager wrote that payment was to be made on a certain date and not to call, corporate "nazis" and I am being very nice here called again.
As I stated to corporate - read customer service tactics, it pays to be nice, I am going to make sure that I don't refer anyone to DriveTime and I am going to do it until I can trade the car in or as some just give it back. Its funny to me how they state there is no grace period but state it only that the interest will compound daily yet still state they will come after the car.
Please State of Texas wake up - shut DriveTime down or at least investigate how many illegals are working for this company. There are laws.