The complaint has been investigated and
resolved to the customer's satisfaction
Drive Time/ugly Ducklingclaiming that I owe $12,000.00


I purchased a car from Ugly Duckling in 1997. After having the car for less than two months, the car died on a major Hwy and my car was towed to the nearest car repair shop by request of a police officer. I was told that it would cost about $2000, 00 to fix it. I called Ugly Duckling and they said that they would not fix the problem. I told them to come and pick up the car. After about a month, It my credit report reflected a "Volunteer Surrender." I called Ugly Duckling who told me that the car had already been sold. I heard nothing else and after about 7 years, it was removed from my credit report.

Now, after 12 years has gone by, I took a look at my credit report to see an amount for over $12, 000 dollars. I thought that someone had stollen my identity as I knew that I did not purchase a car for $12, 000 dollars. I called Drivetime who informed me that in 2005, my file was sold. When I called the agency in which it was sold, he said that the amount was not $12, 000 dollars, but $14, 000 dollars!

The car was old and not worth more than about $2, 000.00, if that. I feel that this is extortion. Why didn't Ugly DUckling put an amount 12 years ago? If I had owed any amount, it would have been paid off. Now, the rude person that I spoke to said that he could offer me a settlement of $5, 000.00 if I wrote out a check today!

There is NO way that I can pay that...Is there anything that I can do????

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.