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DressLily.compaid online for jacket - wrong size, return and haven't heard a word!

1
B Jan 06, 2020

Bought men's jacket online in OCT 2019 and verified sizing as they looked like a U.K. company, but also have addresses in California and China that can't be reached, or verified.

ONE MONTH later the jacket arrives - wrong size (a UK-XL instead of US-XL). NO REFUND POLICY. Per their instructions, spent $30 in postage returning it to California for the correct size on NOV 25. Uploaded the shipping receipt as requested.

UPDATE - As of JAN 6, 2020 - no product and no communication. Oh, their so-called Customer Service number only takes calls from new purchasers - slick, huh?

Oh, well...live and learn. - Bruce

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