DoubleDown Casino
reviews and complaints

A truly pathetic, and putrid company that is run by disgusting morally corrupt, malevolent, sub humans

doubledown casino running slow cant play game at [protected]@hotmail.com

I just read three DDC created bots having a convo with each other on your fan page-each was replying with the exact same words as the previous . I have also checked out the profile pages of many of the " thanks for chips " and " So much fun " etc etc. The whole thing is a SCAM to lure people into believing the app is fun, fair and all the rest.

I had spun 33M before gettign a win of 120K and I have so many screen shots of scatters, free spins and features paying ZERO. DDC just does not care as any negative comments are removed and if you are able to get a reply from the technical etc it's all the same auto-reply of grey periods, bet less or the slots are playing as they should!

The way DDC treats it's players is vile.

How do I withdraw my win?

I do the challenges daily. Today you had a challenge to play free spins in the Lobstermania 2 game. Unfortunately this game DOESN'T HAVE FREE SPINS! There is a free game bonus when you get 3 Lobstermania bonus triggers. I got this but it didn't count toward my challenge. So, basically, you created a challenge that does nothing but eat chips because the challenge is IMPOSSIBLE TO HIT. What a scam!

have sent several request on how to get my 4500.00 back my life savings they have requested to send pictures by phone also explaned to them i do not have access on my phone i have a flip top phone i told them i have all receipts from my bank i could mail them this has been going on for over 1 year i need someone to help me i was forced to retire due to covid i worked in nursing home and lost a total of 80 residents and could not stay due to underline condisions so please can you help me my son is getting married in 2 weeks and this was my life savings it may not be alot to you but it is to me alot of money to be out of half of this money was for he's wedding and know i have noting thank you

I am getting a notice on double down that my content is expired or that I am no longer connected etc. etc.

I purchased $59.99 in chips they were gone in one day. I purchased another $59.99 and they lasted 2 days. I then was stupid enough to purchcase $99.99 in chips that lasted 3 days. A total rip-off. Also I was not playing maximum bets which would have probably only lasted 1 hour. You most certainly should not be allowed to advertise "Free casino" particularly misleading to us senior citizens.

To Double Down:
Why do you treat people so cruel?
Seriously.
Why?
You truly do nothing but take, take, take.
I go to your site just purely to have simple escapism and fun and you just decimate and demolish me every single time.
Literally — Every Single Time.
I am only trying to have fun here — that's all. Take it easy on people will you. Reprogram your software to be more friendly to people.
But question for you: Why do you take yourselves so seriously?
My conclusion is that you — without question — must want people to lose.
Because it really doesn't matter how much you give in free chips or daily spins because within minutes — no matter how much you give — you literally take it all back. And you do it so horribly with such viciousness. I feel as if you're beating me up and then kicking me off your site when you literally just take "everything" away from me.
Here's a bit of information for you:
Constantly losing-over and over again — even if they are just points in the form of chips — is demoralizing.
Losing so many times over and over-and over — breaks your spirit.
Are you trying to encourage people "not" to come to your site?
Because if so, then I understand — and I have to tell you — you're doing a great job.
Another question for you: Why do you rape and brutalize me when I play Blackjack?
Why do you program your software so that I-as the player-bust 9 times out of 10 — while you guys-as the dealer, just constantly get the perfect hand — and very, very fast — as a result of you giving me bad hand after bad hand, (literally like 20 to 25 bad hands in a row) — and then my points, (chips) are completely decimated.
Why do you do this?
This makes me feel very badly.
It makes me feel like you are out to get me.
Like I am in a den of vipers.
Like I am in a shark tank with millions of great white sharks.
I don't feel welcome on your site.
I feel very much like you are bullies.
I feel you highly deceive people with your, "We're giving you this" and "We're giving you that" rhetoric — because the truth is-is that you very literally and very truly-take it all right back — and you do it quickly.
So my question is why?
Why?
Why are so vicious and cruel to me and to the people that visit your site.
For me — I am not having fun and I end up feeling like What's the use and I become feeling very down and depressed.
I don't expect to win every time, but you make me lose "every time".
Why do you give — only to take right back?
What is the sense in that?
And plus — if you are this way, (which you are) with just what you yourselves give in the form of "free chips"-and they are taken away so viciously and with such cruelty — then I ask you, Why would I ever want to buy any from you?
You seriously need to stop doing this to people.
Why do you do this?
Don't you want to make people feel good?
But I'm really beginning to believe that, no — you don't.
Again — Think about it: Constant losing demoralizes you.
And it is not an enticer to return.
Please stop your extreme selfishness.
Be nice to people.
And you know how you can do that?
I'll tell you: Not by giving free chips — but by letting people win and feel good.
Again — I don't expect to win every time — but you make me lose Every Single Time.
It literally always goes the same way.
Depressing.
Just depressing.
So again — Please stop with your viciousness and cruelty.
Please just stop it.
Enough!

I want people to know that are reading this, (because I very much care about people) that you can one million percent-expect that will lose on this vicious and malevolent site called Double Down casino — and every time.
Know this:
They will allow you to have your cheap thrills, but know for a fact — a 100% fact — that they will in only a matter of time — take every bit of it away from you!
They indeed want you to know that they rule and that you will never ever beat them.
I've played on this site and many times made over 200 million and more chips on my own without the purchase of anything.
They allow me to play for a while but thy know when you're doing too well in their eyes — trust me! — They will take what you built up back and take it back with absolute viciousness and spite!
This is the kind of company they are. This is the kind of people that run it.
Know this:
No matter how much you gain — eventually — whether it's sooner — whether it's later — Double Down will want to display their "Alpha" side to you and they will take every single bit of it!
I know because it happens every single time!
You can always expect it to go the same way every single time!
It is an utter and complete waste of your precious time.
They exist to brutalize you an demoralize you.
And they exist to steal from you because they hope you will buy absolute useless and worthless fake money from them in the form of chips — for real actual cash money.
Because think about it: When they say, for instance - Oh! We're giving away 500 Thousand Free chips!
What has it cost them?
Nothing!
Oh yes, Thank you so much Double Don for being so generous giving away FAKE MONEY, (in the form of chips). How benevolent of you!
And thank you for the privilege that if I want to continue to play on your site that I have to give you real cash in order for you to give me fake cash.
Yes indeed! You are an evil, monstrously selfish, vicious and malevolent site.
You're disgusting! And I hope you rot — and burn in hell!

You make your blackjack a place that is ful of malevolent spite! You give your own self these wonderful and beautiful hands where you rarely bust but me — as the player who is taking the time to go to your site — you give the most awful hands! You make your own self win more than the visitor to your site!
To me, you ought to be ashamed of yourself for treating people this way!
I'm an excellent blackjack player because I use my wits and my brains and my skill!
You? You program your own software to make it so that you demolish the player!
And don't tell me it's not deliberate — because it is!
The real truth is that you can't stand a good player!
You hate it with a passion when a smart player does well on your site for free without spending one cent!
Go ahead and lie to me and tell me that's not true but I know it is!
Your entire company is malevolent and full of spitefulness to the players!
And you give nothing!
These free "chips", all this "money" is just points! And yet you want to charge for them?
You have a lot if nerve!
Someone should feel good when they leave your site — but you make them feel like losers! You love that don't you!
But you are not a real casino. Not one bit!
I am a winner! But you want me to lose so that I purchase your fake chips!
And many, many others I know for a fact feel the way that I do!
Why don't you make your site a place where people can leave and feel good about!
When a person constantly loses like you make them do — it can really affect someone's psyche.
But not mine! Because I know I am not a loser!
It is double down fake casino that is the loser!
And they are liars!
Because you give away nothing!
Only fake chips which are 100% worthless!
And they cost you nothing to "give them away".
You're all about the money!
You lie! You cheat bigtime in all your games! And yet you love to make yourself look like this goody two shoes company but you are so not! You are an evil, malevolent, worthless site!
Every single one of you there should be ashamed of yourselves for doing what you do to people!
Lie all you want and defend yourself all you want! But if you really cared, you would make your site way more user friendly and not viscious and rip visitors to shreds.
Why don't you reprogram your software to make us-the visitors-experience winning and not being clobbered and brutalized by you.
But apparently you won't do it because you enjoy it too much!
You're pathetic!
I love by the way how your dealer in blackjack just gets the perfect cards to come out of that deck for him nearly everytime!
It is soooooooooooooo obvious that you cheat!
Soooooooooooooooooo obvious!
And the fact that you never do anything about it proves how malevolent a group of people you are!
Like I said — defend yourself all you want. Pretend to be innocent all you want, but you don't fool me!

Yes...You are nothing but free.I spent thousands of dollars onthe last 2 years...And every day you are worse. The only thing here is buy buy buy ...Never win...Problably you let people win one day and in 2 hours you take the money back.I don't think is fair that we pay 99 dollars for 300 chips that goes in couple hours.You sucks

DD has issues. I was playing the challenge stage this morning. I spun over 1000 times and never completed the stage yet. The challenge was to win 3 times in a row X 2. All it does is take your money so you feel obligated to buy more chips. DD states their slots are not rigged. They are rigged. I have notice they let you win, built up your chip count, then it seems they turn off all the bonus stages, and big wins, until you are broke. DD can be a great game to enjoy. But greed for money is what rigs the game.

I'm in so much trouble and have serious health issues I can't pay this incredible debt? I don't even remember most of them as I take Ambien to sleep and I believe a lot were done then. I owe thousands (not sure) but maybe 10K? I 67 year old widow, I've lost two sons, my mother who I was taking care of and in May lost my younger sister. I live on a limited income. I am not healthy physically and it becomes too tempting to get promotions to play and make me forget my pain for awhile. I have been diagnosed with chronic heart failure & chronic kidney disease stage 3. I have one daughter left and her children, my grandchildren who I provide everything for, however, with so much debt from using your site I could lose my home. Please I'm appealing to you for help. Life has been so hard that I've used your site to escape reality. I have a gambling problem and I even signed your paperwork to not let me play but when I tried to see if it worked no one stopped me and then I got caught up again. Please, please I'm asking for your mercy, your understanding and help? Cindy
Cindyrly @aol.com [protected].

I was spinning 500K a go and not once did I get a win past my bet. Even when I got win spins, they were less than my bet value and I was awarded three lots of those. It played like this throughout my whole session. I never even got a single feature win. The payouts are as if your betting say 50K instead of 500k.

I contacted the report people and I am having a gray period. By which they mean they have the slots set to suck.

I actually went on their fan page and boy of boy there are no negatives at all-sureply a case of any bad reviews removed and leaving 100s of bots, DDC employees and whatever else fake they can pop up to lure unsuspecting buyers believing they are genuine.

I checked a good few of those accounts and all are fake and they type the same BS day in, day out, week after week, month after month! Shameful

I don't mind supporting DoubleDown, You really need to up the amount of chips for the money.
I spend $100 at a time. I am at Red Diamond Level, which it is impossible to move up, because of the requirements.
Most of your special chip packages are 300 million for$100. Same thing happens every time you buy chips.
The game lets you win, then in a couple days, you are broke again. I went from 300 million to 3 billion,
All winning stopped, and in a matter of days, Broke. All $100 packages should be at least 500 million.
More people would buy more often. I just came back to DoubleDown a couple weeks ago, after about a year break,
hopefully things would change. But they haven't.

I have played Double Down casino slots for 12 years and spent thousands of dollars rying to win a big jackpot. I will not buy any more. The juice just isn't worth the squeeze. I just keep throwing good money after bad trying to win once in a while. I liked to play the Megabucks slots but it seems like it's impossible to hit 3 megabucks logos. And double diamonds is also imposible to win.

I have issues continusioly with how slow the spins are...non stop with some games, not all. I know that it has nothing to do with my internet service nor anything but your site as I play other games and do not have this issue. Can something be done as this is annoying and makes you not want to play any longer let alone purchase anything. Thank you.

OMG. The slots were just a matter of hitting the spin button and that's pretty much the game play. NO feature wins at all. Only ONE scatter win which paid 192k despite my playing 300k a go and not a win went past my initial bet..At one point I had spent over 8M chips befire finally getting a 16k return. Too many consecutive non wins, then the occasional VERY low win and Within a matter what say 8 minutes my 70M was gone and it was buy more chips...Erm...no..My advice people-never buy from DDC or indeed play DDC as it's just not what they claim it to be. Looks nice, gameplay is smooth and without problems, but the actual play is rigged to the core.

It really does not matter how many legitimate complaints are made about this more than crooked site because nothing is ever done about it and i mean nothing! they are the biggest scammers and hackers of all the online casinos! from the time a person logs on until the person logs off it is nothing but a joke. These scammers control the daily free spins. These scammers create their own guest accounts and as you have all noticed thats who always win the big amonts. The slot wheels constantly pause and constantly repeat so you win absolutely nothing! facts are facts and we have documented everything. We have also filed suit in a court of law, filed complaints with the bbb and still nothing is ever done about it. These crooks continue to get away with being the scammers, crooks, and low life thieves they are and when confronted with the vast amounts of documented proven evidence they still are foolish enough to try and lie about it. Screen shots do not lie! countless times, and i mean countless times the inept customer service has been contacted and emailed and they neither answer the phone nor respond to the emails! anyone who spends and gives these crooks or ever has should file suit and demand your money back. Needless to say, it wont do any good. Chances are this complaint will get deleted but it does not matter. Others can be written just as easy as this one!