SUBMIT A COMPLAINT

Dosal Tobacco Corporation305 menthol gold 100

1
J Oct 03, 2019

I've been buying these packs for years, recently bought a carton and they were absolutely not same as I'm used to. Thought it was just a mistake, bought another carton and they're same, I complained and was told to send what I had back. I returned 5 packs and received useless coupons to replace what I returned. Nobody takes these, can't use them against buying a carton and if you can use them on single packs it's gonna cost more than what was returned. I tried emailing customer service again but just get totally ignored. I was told there's no change but judging by complaints online many others have found same problem and also being ignored. What kind of customer service is that!!

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