Domino's Pizza review: placing orders

For the past several months my friends and I have placed orders by phone for pick up and we get there to pick up our order and the order is wrong and they didn't ask for a name and don't know if our order is ready or where our order is. This is a very substandard store. We have ordered from many other stores and have had no problems. This location needs someone to take control and increase the food and service standards. They don't even know the difference between the two different kinds of sausage they offer. It's just a ridiculous situation and I know I myself hold Domino's to a higher standard than this!