The complaint has been investigated and resolved to the customer’s satisfaction.
The start of the order was ok, however, once we ordered and time passed, we were wondering where is the food we ordered, called the manager and told him that your driver is not here yet and its been well over an hour, the manager was sorry and promised a free pizza delivery within 10 minutes, well, the 10 minutes came and went well over an hour again, called the manager, and he had no answer, he lied about what he promised and because of it, i suggest that people watch this place, they tell lies and wee will no longer purchase food from Domino's pizza in Grayslake again.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
1 comments
today i ordered pizza on chandra layout / Bangalore/ India at 9:30PM. According to them they were supposed to deliver within 30mins. At 10:10PM i called back 5 times, with no response on phone. Finally at 10:20 PM they picked up the call and informed that pizza delivery boy is on the way. Again same thing no response. I called again on 10:30PM, after 10 calles they picked up the call, and told there is a problem with there delivery. finally after long conversation, lies and rude attitudes the service ended without delivery.
Please consider this.
Thank You