Dnataservice is very bad on name change request

D Sep 16, 2018

Customer service representative
Customer care centre
P.o. box 1515 dubai, united arab emirates
Toll free: 800 dnata (36282)
F +[protected]
E : [protected]
Above is the details for a poor service.
I have sent a customer support request on 9th september. as my wife is coming on vaction and I booked the hotel for 5 days. I sent an request to change the name for the hotel booking, but no help I recieved instead they are trying to cancel the booking and make a new booking which is claerly shows how helpful the dnata company is.
I will never trust and I hope it will reach others about the unhelpful ways the dnata company is.

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