Direct Express — the direct express fraud service department
To Whom This May Concern:
On June 02, 2018 I went to the ATM to get $300.00 to pay my rent, The ATM declined due to insufficient funds. I went home me and call Direct Express Customer Service to see what was the going on. The CSR told there was 6 transaction that were pending for PlayStation Network. The CSR gave me the phone number to PlayStation.
On June 4, 2018 PlayStation gave me an reference number to give to my debit company. The case # [protected]
Direct Express issued me a SR-1-[protected].
I received a letter telling me that on August 02, 2018 the $259.97 will be credit to my card.
I called at 9:00 this morning and there telling me that I will not be getting my money.
I have all documents in closed.
Dawn R. Gallagher
9330 Synott Road #415, Houston, Texas 77083
cell # [protected]
Home # 281=741-9528
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