Menu
CB E-Commerce Services Digital River billing for licence renewal of kaspersky total security.
Digital River

Digital River review: billing for licence renewal of kaspersky total security.

G
Author of the review
2:49 am EDT

Overcharged $A597.75 for on-line renewal of Kaspersky Total Security, Extended Download Service and Backup Disk. Kindly refund money wrongly taken from my Credit Card account.

3 transactions are disputed

dated 09/09/19 for $A213.85
dated 09/09/19 for $A191.95
dated 10/09/19 for $A191.95

On-line renewal webpage was malfunctioning . It took several attempts to get the system to accept my order.

Eventually Tax Invoices as below were received.

invoice no [protected] order no [protected] dated 06/09/19 for $A191.95
invoice no [protected] order no [protected] dated 06/09/19 for $A13.95
invoice no [protected] order no [protected] dated 06/09/19 for $A7.95

- for a total of $A213.85

These are the only invoices received.

More Digital River reviews & complaints

Digital River - unauthorized charges 50
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Digital River - unauthorized use of credit card 21
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Digital River - scam
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Digital River - been charged for dri*smith micro I didn't buy! 15
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
0 comments
Add a comment

Learn how the rating is calculated

Write a review File a complaint

Digital River contacts

Phone number
Website
www.digitalriver.com
Category