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DieselPoor product quality and poor customer service

I purchased a $120 t-shirt from Diesel. After washing it one time, the color came off the leather tag on the back of the shirt and stained the t-shirt pretty bad (it was much worse before the pictures). I went to the Diesel store a few times on Tara Rd in Juhu beach, in Mumbai, India, and spoke to a main manger - XENIA, then other managers - Zia, Sameera, & Ankor. They kept saying they would talk to other managers and get back to me, but they never did. Then they just avoided me altogether. I called quite a few times but they were NEVER in. How pathetic that Diesel is TOO CHEAP TO EXCHANGE A SHIRT THAT WAS RUINED BY PRODUCT DESIGN FAULT. I don't buy Diesel anymore. It's so sad that these huge corporations that make hundreds of millions or billions of dollars, can't exchange a singe shirt. Does Diesel give a damn about this? Customer service in India is SO TERRIBLE!!! But it seems that Diesel has pretty bad customer service in many places.

Poor product quality and poor customer service
Poor product quality and poor customer service

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Responses

  • Pe
    pedro j gonzalez Dec 09, 2009

    my fuel injection pump and fuel injectors of my dodge cummins turbo diesel 2001 are broken because on this gas station got diesel fuel contaminated in want to sue for how can i do this

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