Diamond Parking Services – Unjust notice

I am writing to urgently appeal the unjust past-due notice (Ref: [protected]) I received, alleging a parking violation on July 19, 2023, for which I never received an initial ticket. Upon subsequent investigation, I discovered that the spot in question was designated as client-only, not a pay parking area.

This revelation is crucial as it underscores the discrepancy in the alleged violation, given that the stop was necessitated by a health emergency during my wife's critical ultrasound appointment. The brief stop, documented by dashboard footage, lasted less than 2 minutes.

Despite providing clear evidence of the emergency nature of the situation, the reduced fine offered, amounting to $84, lacks the understanding and compassion one would expect in such circumstances. It appears that Diamond Parking Services is prioritizing rigid rules over basic human empathy, raising concerns about the fairness of their practices.

I implore an urgent reevaluation of policies to ensure that such situations are treated with the compassion and understanding they warrant. In a world that values empathy, fairness, and flexibility, this incident stands out as an opportunity for Diamond Parking Services to align its practices with these principles.