Lanier Parking Solutions
reviews and complaints

To Whom it May Concern,
On Sunday May 2nd, 2021 we entered the El Centro parking structure located on 6200 Hollywood Boulevard, Los Angeles, California 90028 at 5:52pm PST.
A ticket was taken from one of your machines, and validated at Amoeba Music store (located at the same address as above). 
We were not provided with a "FOLLOW UP TICKET".

When we exited your parking structure on Sunday, May 2nd, 2021 at 7:22pm PST (ONE HOUR AND 30 MINUTES LATER) we were erroneously charged a fee of $15.00.
This is incorrect.
Amoeba Music Store Validates their patrons for the first one hour and 15 minutes. 
Each 20 minutes afterwards is $3.00.
Since we were parked for ONE HOUR AND 30 MINUTES and were validated for ONE HOUR AND 15 MINUTES, we are only responsible for the remaining 15 minutes, totalling a $3.00 charge.
I request that you refund me a total of $12.00 as soon as possible.
The receipt and validation for this incident is attached for your review. 
I will be following up with the Senior Manager of Operations Denis Gorbonosov at [protected] as well as your local and corporate office.
If this is not resolved in a timely manner a complaint will be filed with the Better Business Bureau and the Department of Consumer Affairs of California.

April 15, 2019
Citation numbers ([protected])
Space number: 58
Tag number: DV58937 (AL)
On April 13, 2019 at 1:30 pm, I paid by credit card for 2 hours of parking for a total of $6:00 at space number 58. I know this time because we were late for reservations at a local venue in Atlantic Station. My parking time should not have expired until 3:30 pm. Attached is a picture of the time we returned to our vehicle and observed the citation. I know for a absolute fact that I was not at this parking meter prior to 1:30 pm, because we were stopped in I-75 traffic at 1:18 pm and did not get to the specified location until 1:30 pm or minutes thereafter. When I returned to my vehicle, I had a citation time stamped for 04/23/2019 @ 15:18 (3:18 pm) issued by 005 for expired meter. the issuance of the citation was within the time frame that I paid for. The issue is not the the parking fees itself, but the use of malfunctioning devices or the unethical behavior of an agent of Lanier Parking Solutions. I waited for a short period for someone to return, but to no one returned. I am in the process of having my card company research the exact time of my swiped transaction, as well as disputing my transactions via the online process.

December 28, 2018
Citation numbers ([protected] and [protected])
Space number: 48
Tag number: JXJ9720
I paid by credit card for 2 hours of parking at space number 48. The swipe occurred at 12:40 pm (verified by American Express) which should have carried me through to 2:40 pm. When I returned to my vehicle, I had two (2) citations on the car. One was time stamped 1:16 pm and the other 2:36 pm...both of which were within the time frame that I paid for. When I called the company to complain, they instructed me to dispute the issue "on-line" and that it might take 24 hours to post before they show up. I will follow up to let you know what happened. The annoying thing is I paid for the two hours and yet Lanier Parking Solutions decided to write not 1 ticket, but 2...It makes you wonder just how many tickets the car would have racked up in just a short two hour timeframe...I waited around to discuss this with the meter man but ran out of time.

Dear Sir or Madam,

On 12/26/2017, I attended a business meeting at the Colonnade Hotel in Coral Gables, FL and parked for a approx. 2 hours at an advertised rate of $4/hour. However, I was charged for 3 hours at a rate of $8 for a total of $24 after receiving inaccurate parking rate information.

At this time, I am in the process of escalating this claim and dispute the charge with the credit card company and will never use a Lanier parking again, will not recommend this company and will place a negative review online.

Lastly, I would like to request a refund for improper charge. Thank you.

Date: 10/26/2017
Parking Citation Number: [protected]
I parked in front of the Yard House Restaurant & after about 45 mins I came out & saw the ticket. I did not see the parking meters. I thought I was in a two hour parking space. This was my error. Would you please adjust this fine for the time I was parked. This was my first time in Atlantic Station & just did not see the meters.

Thank You,
Craig Ledford
[protected]

I have a monthly parking account in one of their parking spots, Peachtree Center Garage, 161 Peachtree Center Ave, Atlanta downtown.
When I signed up for monthly parking in March 2016, they said it is 85$ per month. And for April 2016, I was charged 115$.
They didn't even bother to inform me, I just happened to find out from my credit card bill.
When I called them, all they said was 'I apologize for that'.
From 85$ to 115$, and they did not send me any kind of notice. To me this is just so ridiculous and disgusting behavior from a parking company like Lanier.

Received a parking violation at Atlantic Station at 7pm on a Saturday night. Cannot believe Atlantic Station has hired a 3rd party to ensure meters are being fed 24/7. What a ripoff!
With all the upscale shopping venues in Atlanta - and great dining venues - why would anyone support Atlantic Station - just because they play music outdoors while you shop?
Doesn't parking meters enforce typical 8-5 Mon-Fri business environments? And you want me to shop here? Go straight to hell!
Get this, I went to pay the fine online - $25 - and they wanted to charge me an additional $3 convenience fee!
Are these people lunatics? Or are we stupid to shop or dine there?

My boyfriend and I attended Six Flags over Georgia on Saturday, August 29, 2009 as well. We drove for 5 hours to come and have what we thought would have been a Fun Day, we were wrong. We were waved into a parking lot (Lanier) on Six Flags Blvd. and we had to pay twenty dollars. We thought this was a six flags parking lot because the "parking attendants" waved you in and you couldnt drive to the real Six Flags Parking lot. This was around 11:00 a.m. We walked back to the truck about four hours later to find that the passenger side window of our truck had been knocked out. Shocked to still find that our gps, my purse and cell phone were still there. Luckly my purse and phone were hidden. The parking attendant walked up behind us and said "oh we saw some people over here and we saw your gps and scared them away." Um. . . ok so you didnt do anything about it? He was real pushy and ugly to us and the police officer. I looked around and I noticed the car beside of us had theirs busted out too and the girls purse was stolen. Another couple told us their windows were knocked out and their belongings were stolen too. How can it be that there were more than 10 parking attendants on both entrances and they didnt hear 9 windows being busted out? I also believe that the parking attendants had something to do with it. We made a police report, but LANIER says theyre not responsible and we're all S.O.L. And on top of that driving home 5 hours in the rain because some idiot with nothing better to do did something stupid, and not to mention the time and money the 9 people had to pay out of pocket to fix OUR property! So to everyone traveling to Six Flags over Georgia, DONT PARK IN LANIER PARKING LOT UNLESS YOU WANT YOUR VEHICLES VANDALIZED AND YOUR THINGS STOLEN! I HOPE NO ONE PARKS IN THEIR LOTS EVER! Our idea of family fun is not having our things damaged and stolen and not having anything done about it.