Latest Reviews and Complaints
Extended warranty claim
I filed a claim with Dealers Resource Center (DRC) under my vehicle extended warranty in September 2025. On October 28, they denied the claim citing unverifiable maintenance records, which I promptly provided. Despite supplying the requested documentation, DRC did not reopen it until November 10 — more than 38 days later. During the delay, DRC already...
Read full complaintGREAT EASY CUSTOMER SERVICE
GREAT EASY CUSTOMER SERVICE. FAST CLAIMS WITH NO ISSUES AND WONDERFUL EMPLOYEES
16 Dealers Resource Center Reviews
Dealers Resource Center’s earns a 4.5-star rating from 16 reviews and 1 complaints, showing that the majority of customers are exceptionally satisfied with services.
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Appreciate the quick and easy process of getting the work funded
Appreciate the quick and easy process of getting the work funded. Awesome work!
Easy smooth process every time. They have never gave me a hard time.
Appreciate the quick and easy process of getting the work funded. Awesome work!
WAS ON POINT AND QUICK. VERY FRIENDLY AND KNOWLEDGEABLE!
These guys *** in particular) really went above an beyond to help my customer, I'm glad to say I work for a selling dealer.
Great company to deal with, always on point and top notch service
Great company to deal with, always on point and top notch service. Truly recommend
and *** are freaking awesome! No matter if they are on vacation they are there to help!
Great company to deal with, always on point and top notch service. Truly recommend
Always quick, friendly claims service and prompt payments. Thank you!
the rep that helped me was awesome, I have been in automotive service for 9 years and Dealers resource has always been one the best to work with
Great customer service!
Great customer service! Fantastic job! Responded well, best looking guy on the street!
Great company with a great rep! Love to have them on our team!
Dealer Resource.very customer friendly when it comes to providing safety for customers purchasing high mileage vehicle! Great brand!
GREAT EASY CUSTOMER SERVICE. FAST CLAIMS WITH NO ISSUES AND WONDERFUL EMPLOYEES
POLITE,PLEASENT,HELPFUL AND VERY EASY TO DEAL WITH ONE OF THE BETTER COMPANIES I WORK WITH
POLITE,PLEASENT,HELPFUL AND VERY EASY TO DEAL WITH ONE OF THE BETTER COMPANIES I WORK
POLITE,PLEASENT,HELPFUL AND VERY EASY TO DEAL WITH ONE OF THE BETTER COMPANIES I WORK WITH
*** and *** are freaking awesome!
and *** are freaking awesome! No matter if they are on vacation they are there to help!
Wouldn't want to work with any other warranty company
Wouldn't want to work with any other warranty company. These guys are the best at what they do. THANKS GUYS!
These guys *** in particular) really went above an beyond to help my customer, I'm glad to say I work for a selling dealer
These guys *** in particular) really went above an beyond to help my customer, I'm glad to say I work for a selling dealer.
Dealer Resource
Dealer Resource.very customer friendly when it comes to providing safety for customers purchasing high mileage vehicle! Great brand!
the rep that helped me was awesome, I have been in automotive service for 9 years and Dealers resource has always been one the best to work with
the rep that helped me was awesome, I have been in automotive service for 9 years and Dealers resource has always been one the best to work with
GREAT CUSTOMER SERVICE, UNLIKE OTHER EXTENDED WARRANTIES THEY CALLED ME AN HOUR AFTER EMAILING MY INVOICE AFTER COMPLETING WORK AND PAID OVER
GREAT CUSTOMER SERVICE, UNLIKE OTHER EXTENDED WARRANTIES THEY CALLED ME AN HOUR AFTER EMAILING MY INVOICE AFTER COMPLETING WORK AND PAID OVER THE
*** is awesome!
is awesome! Im new to the finance department and hes been a great help in getting me up to speed on warranties. Hes available when I have questions and is greatly appreciated!
Great company to do business with
Great company to do business with. *** and *** are very efficient and handle claims promptly. *** does a wonderful job assisting when *** are assisting other clients and *** pays claims in a timely manner.
Dealers Resource Center is a vendor of ours
Dealers Resource Center is a vendor of ours. They have excellent products for different types of customers. Their attention to detail and customer service is quite professional. Their devotion to charitable organizations is heartwarming. We are proud to collaborate with them for the customer.
I have worked with Dealers Resource Center for several years now and can whole-heartedly endorse this company
I have worked with Dealers Resource Center for several years now and can whole-heartedly endorse this company. The management team truly cares about their customers and understands that reputation is everything, and treating people fairly and with respect is the only way to succeed in business. Reliable. Fast response time. They go the extra mile every time.
I purchased a vehicle from Infiniti of Marietta Ga, The 2000.00 warranty from here Dealers resource(care protection) I started having problems
I purchased a vehicle from Infiniti of Marietta Ga, The 2000.00 warranty from here Dealers resource(care protection) I started having problems with the car over heating, I returned to dealership had to pay 150.00 for diagnosis, heater hose, thermostat, radiator, still was over heating. Then i was told the engine was no good. I submitted claim, it was denied, no help no car payments still have to be made, i then get furloughed, which lead to at eviction. Yall have really just taken all my savings, im a single mom one of my children suffer from Mental Illness. Terrible business
Overview of Dealers Resource Center complaint handling
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Dealers Resource Center Contacts
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Dealers Resource Center phone numbersClick up if you have successfully reached Dealers Resource Center by calling +1 (855) 246-6700 phone number 0 0 users reported that they have successfully reached Dealers Resource Center by calling +1 (855) 246-6700 phone number Click down if you have unsuccessfully reached Dealers Resource Center by calling +1 (855) 246-6700 phone number 0 0 users reported that they have UNsuccessfully reached Dealers Resource Center by calling +1 (855) 246-6700 phone number
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Dealers Resource Center address167 Lamp and Lantern Vlg # 127, Chesterfield, Missouri, 63017-8208, United States
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Dealers Resource Center social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 25, 2025
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Wouldn't want to work with any other warranty company. These guys are the best at what they do. THANKS GUYS!
These guys are great! So glad I went with them for an extended warranty!
Great company to do business with. The team members are very efficient and handle claims promptly. The support staff does a wonderful job assisting when the primary agents are attending to other clients, and the company pays claims in a timely manner.
ALL OF THE GUYS ARE ALWAYS GREAT. QUICK CUSTOMER SERVICE AND PROFESSIONAL.