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David Weekley Homes Complaints Page 3 of 3
deadly house
We purchased our house, which was built in 2001, in 2005. Since we moved in we have experienced many major and minor problems, some deadly. In order of severity, they are:
1. The 2-story concrete archway over the front porch collapsed without warning. Anyone standing at our front door would have been killed.
2. We have had two gas leaks from the kitchen, both extremely dangerous and due to corroded pipes.
3. The water pressure was 2X the limit, forcing us to install a pressure relief valcve and overflow tank.
4. Windows have cracked spontaneously.
5. Doors are sticking.
The house was built less than 10 years ago and is still under warranty. We'll see what the builder says, but frankly there can be no excuse whatsoever for the inherent instability and poor quality of this house.
Linda.[protected]@gmail.com
The complaint has been investigated and resolved to the customer’s satisfaction.
poor service
Where do I start? We contracted for a David Weekly home in Keller, Texas in August of 2006. We moved into the home in January 2007. The house was finished on time. Our first indication of shoddy workmanship was the plumbing. After the slab was poured we noticed that the water-line for the refrigerator icemaker was aprox 3 feet from the wall. This error resulted in a dead line in my slab and a new water line being routed through my attic which is subject to freezing. The next indication was the kitchen window which was incorrectly framed and had to be ripped out and relocated. Same with the kitchen-dining room doorway which was found to be 6" too narrow for the prefab door frame and it too had to be ripped out and redone. The next indication was the overlooked ceiling fan in the 2nd bedroom which resulted in incorrect wiring which necessitates having to control the light and the fan motor at the fan itself.
Since moving in we have discovered the a-c had no freon in it and that fact was known at the time of installation as the wire to the outside unit was purposely left off the thermostat because there was a leak. So much for the internal and outside independent inspections Weekly claims are performed.
I can't use my DuPure drinking water system because the faucet leaks. Weekly doesn't warrant this despite the fact that we were told otherwise.
We don't have the glass enclosed shower that was specifically shown to be included in our plan on the DavidWeekly website. We were told they no longer offered that after we signed the contract. Last time I checked there website it was still shown. Our utility room cabinets were forgotten making it necessary to accept a double rather than a single so that the hanging rod had to be installed next to the washer instead of over the dryer.
My bedroom door won't stay open despite an adjustment and we have various drywall issues resulting from light fixtures installed in the wrong place and door knobs being shoved through the adjacent drywall.
The irrigation system had a bad valve which could have been determined had the system been checked out. Additionally we had to have the front landscaping redone 3 times before it was installed as we had specified.
The last straw that finally prompted me to write this review is what I came home to today. My neighbor to the East had a drainage problem. I came home to find my gutter downspouts on the West side of my house had been cut off and black rubber boots installed in their place. The boots are ugly and detract from the appearance of the home. My Verizon fiber optic cable is now partially out of the ground where they snagged it with their trencher and what's left of my downspouts have rips and holes in them where the bottoms were ripped away rather than the rivet being drilled out for a clean removal. By the way, the lot to the West of my house is vacant. Go figure!
The bottom line is that Weekly has a great internet site and lots of great color brochures. What it really comes down to is one overworked Weekly project supervisor trying to oversee countless subs, none of rhem actually employees of David Weekly.
I probably missed a few things along the way and some of their mistakes actually benefited me like the brick ledge on the rear patio which wasn't supposed to be there requiring enough extra brick that they ran out. The result was that they had to reorder brick and I was left with over 100 extra bricks to use in my landscaping. I also got a bricked in patio which no one else in my addition has. The guys also upgraded my front door because of the shower snafu.
I didn't really mention the kitchen cabinets because it's too complicated to explain how they screwed them up. Lets just say it will be a long time before we get used to the way the doors open.
Are we happy in the home? Yes! Would we use David Weekly again? No!
The complaint has been investigated and resolved to the customer’s satisfaction.
houses are total disaster!
We purchased a David Weekley home based on promises and representations made by the sales staff, marketing materials, past awards and your reputation in the Tampa area. Let me outline the list of problems that we have had or still have with what was to be our dream home. This list is by no means inclusive of our problems, but rather a mere sampling. 1...
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