The complaint has been investigated and
resolved to the customer's satisfactionResolved Cymax Stores — awful everything
resolved to the customer's satisfaction
I ordered a set of bar stools from this retailer and it took them 3 months to ship the order. When it arrived I realized it wouldn't work in my house. They told me there was a 20% restocking fee, which is not anywhere on their website. They say there may be a restocking fee for a return, but never state what the fee is. By the time they subtracted the restocking fee and the outgoing shipping fee, and I paid to ship it back, it cost me over 40% of the cost of the stools.
My advice is to stay away from this online retailer and their sites. DO NOT buy unless you're sure you won't need to return the purchase. All in all a very poor buying experience.