Culligan International Companycustomer service at watertown, sd location

S
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a verified customer
Verified customer

On July 3rd we spoke with Beth and Jason at the local Culligan office in the 57201 zip code location. The treatment we received as loyal customers for 10 years from Jason was absolutely awful. When inquiring about how to continue a service route for salt Jason aggressively yelled out from the back we can't deliver because of an arch, we have on our driveway which has been in existence for 13 years. We were told it was inconvenient to service our house and that the previous owner of the house did not have the arch. Jason aggressively yelled out, "(the previous owner's name) did not have that arch!" When we recommended we could have the truck drive onto the neighbor's driveway he yelled back saying, "we'd have to talk to (neighbor's name)." Now we don't receive this treatment. No one discussed with us that our services were not going to be continued. Beth did her best to accommodate to the situation but Jason was not only verbally aggressive, but also extremely sexist and discriminatory. We will not stand for such service. We are greatly disappointed in Jason and our services at Culligan in the Watertown, South Dakota location.

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