The complaint has been investigated and
resolved to the customer's satisfactionResolved CTU — fraud
resolved to the customer's satisfaction
Regarding CTU-online( College).
This “College” needs to be investigated for fraud. Back in 3/2009 I had a friend that signed up with this college. The deal was if she had another person that CTU could call and possabley sign up she would get a $50.00 credit, so she gave them my name and phone number. CTU called me and I was not that interested. The sells guy Christian Borja made all kind of untrue statements and even walked me through the enrollment process saying I could cancel if I was not comfortable with the enrollment. That was not true. It ended up being almost 3 weeks of being called and sent from one department to another department. CTU knew I was not going to get funding in 1 week. I asked to cancel as I got suspicious about the entire ordeal and I was not getting any answers as to what it was I was taking or what the amounts were of the class. CTU just wanted to reel me in knowing at the end they were going to send me a $713.00 bill. The school within that 3 weeks never canceled when I first asked for it to be canceled. What they did was change the course 3 times and said to me that I would not have any out of pocket. At this point I did not believe that. This entire deal was a scam. The facts are I never seen or signed any agreement to pay that school as I never got any answer to what it was I was agreeing to. I only got a contract and a bill mailed to me after I made it clear that I was not going to pay and I wanted all of it closed. I had said it before but when I was not complying any longer that is when it turned ugly. I called the school after I got the bill and talked with a Mr. Gerold Mcshane, he made all kinds of threats and refused to clear any balance. He told me I was going to pay or they would sue me and then the harassment started. He and a few others started calling me at night, all hours of the morning yelling at me and making threats. I sent them a letter to not contact me anymore. I did not owe anything as I did not get anything. I will mail some of the documentation with this letter. After awhile I believe Sept 2009 they sent the account over to “ GRC collections” once I showed them the proof they refused to collect and I never heard from CTU or GRC again until the end of May 2011, I got a notice from Collection Hudson Valley. It was CTU that after 2 years once again sent this account to yet another agency . After seeing the proof they closed the file and returned it to CTU uncollected. On July 25th I got a menacing call from yet another collection agency Avante [protected], I did not take the call no message was left. This is harassment. Back in May 2009 just to satisfy the paperwork that was done on the account with CTU I paid $75.00, it was a settlement to just satisfy and end the entire mess. What they did was cash the check and keep on trying to collect. CTU knew I was mailing in a settlement check as the argument was going on between Mr. Mcshane and I . CTU once getting that check had 90 days to mail back the check or refund the final payment. They never did. Indiana law 26-1-3.1-311 accord and satisfaction laws apply. It’s been 2 years.
The facts are: CTU has given out my social security number to 3 agencies, all 3 have illegally pulled my credit, as for Hudson Valley they put this account on my credit and walked away. That is illegal. Each and everyone will be sued and apart of this case when it goes to court. I have filed a complaint with FTC, Indiana attorney general, who said I should take this court. And The BBB, after looking up complaints against CTU there were many and some were just like mine. I want this account closed and the harassment stopped. I feel this school needs to be reprimanded and not aloud to push people in to enrollment. An actual contract needs to be seen and signed. I feel this school needs to be stripped from being accredited . They act like thugs, this is a “ college” they should not be calling people and making threats. This entire deal was fraud. I want to make it clear, by CTU passing around my social security number is fraud. No one has the right to my credit report. This account should have been closed 2 years ago.
There is no judgment against me and CTU actions are against the law.