On August 30, 2017 I went into the gym to canceled my membership. I was told that since I did not go in 10 days prior to my next payment that I still had to pay for the month of September. I did not have a problem with that, but on October 3rd, my account was charged for the month off October, I called the Crunch Fitness in Parkland and I was told that it would be refund back into my account in 3 to 5 b days. I waited the following week on October 9th, I called again and spoke with the manager, he told me that the money will be in my account by the end of the week, nothing yet. Here I am again calling them again since Monday October 16th, left messages for the manager, no call back. I called again yesterday Tuesday October 17th, no call back. Still no refund. They are the worst! I will be going there today in person, .