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CB Fitness Centers and Gyms Crunch Fitness 565 Parkway Plz Suite 202, El Cajon, CA, 92020, US
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Crunch Fitness
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Crunch Fitness company logo

Crunch Fitness

565 Parkway Plz Suite 202, El Cajon, CA, 92020, US
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1 complaint
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Working hours
Mon
5:00 am - 11:00 pm
Tue
5:00 am - 11:00 pm
Wed
5:00 am - 11:00 pm
Thu
5:00 am - 11:00 pm
Fri
5:00 am - 11:00 pm
Sat
7:00 am - 7:00 pm
Sun
7:00 am - 7:00 pm
ComplaintsBoard
C
5:40 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Crunch Fitness - Billing harassment

I canceled my membership in january 2014 and crunch kept billing me. After weeks of trying to get a hold of someone who could help me, I was issued a refund check. I left the country for several weeks only to return and find they began charging again. And again I tried for weeks and weeks to unsuccessfully reach someone and today I received a vicious call from a collections agency telling me my account was past due. I called again and was told i'd get a call back immediately. It has been two hours. They have been nothing but ridiculous and I cannot believe the frustration their inability to follow through has caused and now my credit is in jeopardy. Do not ever join crunch gym!

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Lisa M Hamilton-Masi
Mount Holly, US
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Aug 02, 2016 9:39 am EDT

https://www.ftccomplaintassistant.gov/ start making complaints to federal trade commission and local places like BBB and attorney general.

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Lisa M Hamilton-Masi
Mount Holly, US
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Aug 02, 2016 9:00 am EDT

The same thing happened to me exactly...and still they haven't stopped. anyone want to make a class action lawsuit. I'm ready.