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Crumbl Cookies review: Money missing from my crumble cash card it was 50.00 and I’m extremely upset

J
Author of the review
10:42 am EST
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Had a crumble cash card its missing November 3 2025 50.00 could not buy anything im a cancer patient it was a gift this is so disappointing. Also couldn’t not use my crumble rewards for free cookies this is horrible service I’ve received raw uncooked cookies and no greeting from any employees please reach out to me!
Jill Newman [protected]

Claimed loss: 50.00 crumble cas card and 1765 crumble points

Desired outcome: Just make things right with a customer who buys cookies for oncology nurses at Christmas time and I m also a cancer patient so losing my gift is quite disappointing.

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Update by Jill ann Newman
Nov 03, 2025 10:51 am EST

Please just make things right and let me continue business with Crumbl Cookies I would hate to lose a great cookie because of this!

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