CB Financing and Loans Credit Acceptance Complaints #2-21

Credit Acceptance Reviews and Complaints

Credit Acceptance review: Fraudulent repossession

Susan Humphrey of US

Sep 08, 2026 6:12 pm UTC

Verified customer

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My car was impounded for 20 days due to a family member getting a DUI. When i went on day 2o to get the police release I was told CA had already gotten tge release. I was current on payments and now had to pay CA additional fees when there was no reason for them to puck it up. It was not ‘abandoned’ as they claimed, I was not allowed to get it before day 20. They were rude during the hours on the phone I spent trying to resolve this. A horrible company to deal with. Do anything you can to avoid this company.

Claimed loss: $700

Desired outcome: Waived additional repo fees

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+1 (800) 729-7633

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+1 (248) 353-2700

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consent@creditacceptance.com

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Confidence score: 98%

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25505 West 12 Mile Road, Suite 3000, Southfield, Michigan, 48034, United States

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