Cravetv.ca
Reviews and Complaints

The article I came across is a customer review of Cravetv.ca, a Canadian online streaming service. The writer had a negative experience with the service and was quite vocal about it.

The reviewer begins by stating that Bell Canada, the parent company of Crave TV, is a terrible organization. The language used to describe the company is derogatory and inappropriate. The writer then goes on to describe the problems they have experienced with Crave TV. They state that while the service works fine on their phone, whenever they try to cast it to their 65" Sony 4K TV, the app crashes at least once during the show. This seems to be a recurring issue every time they use the service, regardless of the time or program they are watching.

The reviewer also mentions that their internet service provider, Cogeco, has confirmed that the issue is not with their internet connection. They were able to stream Netflix without any problems, but Crave TV was a waste of money. The writer ends the review by saying that they will be cancelling their subscription to Crave TV and sticking with Netflix. They urge others to do the same and not tolerate third-rate streaming services.

While everyone is entitled to their opinion, the language used in this review is inappropriate and unprofessional. The writer should have focused on the technical issues they encountered with the service rather than going on a rant about the company and its employees. Constructive criticism is always appreciated, but derogatory language only serves to discredit the writer's argument.

My experience with Cravetv.ca has been a total disaster since day one. I've experienced countless issues with the app on both my television and phone, which has made watching my favorite shows nearly impossible. But the latest development is the icing on the cake. Midway through a show, I received a prompt to pay another $100 on top of the $100 I've already spent in order to continue watching. This is an outrageous demand, and completely unheard of in the world of streaming. I refuse to pay an additional $100 for just two more seasons, especially since the initial $100 was already an atrocious price point. The app freezes constantly and is extremely glitchy, causing a lot of frustration while trying to watch. Not to mention, I have to log in every time I use the service, which is something I don't experience with Netflix or Disney. Now I'm being told I have to pay an extra fee for what I'm in the middle of watching, which is absolutely ridiculous. Overall, this is definitely the worst streaming service I have ever used. It's incredibly overpriced, and the company seems to always be trying to grab money from its customers. I find it laughable that they would expect me to pay another $100 for just 2 seasons of the show I'm already invested in. I've requested a full refund, but after my experiences so far, I'm not hopeful. Unfortunately, I've heard that their customer service is just as poor as the streaming service itself.

Cravetv.ca has been an absolute disappointment for me and several other users who were eager to subscribe to their service. As someone who joined specifically to catch up on Game of Thrones, I was disheartened when I encountered playback issues, stream quality issues, errors, stream freezing, and login issues, to name a few. It's shocking that a company that prides itself on providing quality content falls short so drastically in providing a satisfactory user experience.

The website is poorly designed, and the service itself seems to be lacking in the necessary technology to deliver the content promised. As a result, the users are left frustrated, disappointed, and often forced to seek alternative sources for their entertainment. It's sad to note that I had a better experience with pirated content via torrenting than with the "legitimate service" provided by Cravetv.

The incompetence of the team behind the website is evident, and it's concerning that they seem to be oblivious to their shortcomings. It's hard to understand how they're able to obtain licensing agreements with content providers when their streaming service is of such substandard quality. It certainly does not prevent people from resorting to piracy; in fact, it pushes users towards it.

It's clear that the people behind Cravetv.ca need to bring in appropriate help to remedy the issues plaguing their service. The limited effort they put into their website is indicative of the fact that they don't prioritize user experience and are content to coast on the quality of their content alone. However, this simply isn't enough to keep users interested and staying subscribed. They need to invest in streamlining their platform, updating their technology, and improving the overall user experience to keep users interested and paying for their services.

Until they make these changes, it's difficult to see a future where Cravetv.ca will be considered anything other than a huge disappointment.

Recently, I had a less than satisfactory experience with the streaming service, cravetv.ca. Unfortunately, I thought I had canceled my subscription, but to my surprise, I was still billed. Naturally, this was frustrating, but it was compounded by issues with the app itself.

It seems that app malfunctions are a common problem, as even the customer service agents admitted to me. In the hopes of figuring out what was going on, I attempted to log in, but to no avail. I took the next logical step and requested password changes on two separate occasions, but I never received the emails needed to follow through with those changes. All in all, I attempted to reset my password five times, but nothing ever came through.

I decided to call the customer service line and was told that password changes could take up to 24 hours to process. Of course, this seemed a bit fishy to me. As I expressed my concerns about the situation, the agent changed their tune entirely, saying that it could only take an hour. I was told to wait and see if the email eventually came through.

After two hours of waiting, still nothing. I called back again and got the runaround from what I can only describe as the most incompetent agent I've ever dealt with. It wasn't until I demanded to speak to a supervisor that I finally got through to someone who could help. Lo and behold, when I spoke to this supervisor, the password reset email magically appeared.

After all of these issues, I decided to cancel my subscription immediately. I couldn't in good conscience continue to give my business to such a fraudulent company with such a poor track record. I even advised the supervisor to look for better employment elsewhere.

I understand that my experience may be an isolated incident, but I urge anyone considering cravetv.ca to proceed with caution and read more reviews before making any decisions.

When it comes to streaming services, Cravetv.ca does not live up to expectations. Although it may seem like a competitive or complementary option to other providers, its execution falls short in every aspect.

One major issue is the limited resolution, which is restricted to 720p and 1080p, making it unsuitable for anything released in the last several years. Additionally, the low bitrate of streams results in digital artifacts, and banding in dark scenes - further detracting from the viewing experience.

Furthermore, Cravetv.ca lacks support for Dolby Atmos or object-based audio, and does not offer HDR. To add to this list of shortcomings, the user interface is poorly designed, with content from several different subscription packages competing with each other.

Compatibility is also a problem, with deprecated apps on older devices only allowing partial content. Moreover, older smart TVs are not compatible with add-on packages such as HBO, Showcase, and Starz. All of these issues make the service relatively unappealing, especially considering the absurd pricing.

One of Crave’s problems is their HBO Max content, which they've cut up and paywall further; they don't even release movies on the same day as HBO Max. This is an affair that is frustrating to customers looking for high-quality exclusive content.

Compared to other streaming giants such as Netflix, Prime, and Disney Plus, the viewing experience on Cravetv.ca is quite terrible. It is recommended that you move on from this service and find somewhere else to stream exclusive content in higher quality.

Cravetv.ca is an online streaming service that offers a great selection of shows and movies. However, some users have reported issues with the functionality of the site. Despite paying a monthly fee for the service, it can often be glitchy and difficult to navigate.

For example, one user reported difficulty searching for a specific episode of Seinfeld. Instead of being able to search for the show directly, they had to sift through multiple comedy TV shows before finding it. Additionally, when trying to access season 7 of the show, they were sent back to the main Crave TV home page.

This user was only able to watch the episode they were searching for through the mobile app. This is not an isolated issue, as other users have reported similar difficulties with finding specific episodes on the website.

It's frustrating for paying customers to encounter such issues, especially when it seems like basic features were not adequately tested before the site's launch. The site automatically starts users on season one of a show, making it impossible to choose a specific episode to watch through the online platform.

In summary, while Cravetv.ca offers a wide selection of entertainment choices, it's important for them to address these usability issues so that customers can easily access the content they want.

I was quite excited to sign up for the free trial period with Cravetv.ca three months ago. Unfortunately, I was unable to find any content that interested me during my time with the platform. I do not recall watching a single show or movie during my trial period, so I decided to cancel the service. However, I had unknowingly missed the expiry date of my free trial and was charged for the subsequent months.

Feeling annoyed, I contacted Cravetv.ca to request a refund, as it had only been a day or two since I was charged. I was shocked to find that I never received a response, which left a bad impression of their customer service. It was only a few days ago that I checked my credit card statement and discovered that I had been charged for three months of service.

As a result of my previous experience with Amazon, where I was refunded instantly after a similar issue, I assumed that Cravetv.ca would be equally reasonable. However, it was not the case with Cravetv.ca. They informed me that they were unable to trace my cancellation and that their policy does not include refunds. I was angered and upset at this point as it seemed like they were disregarding my experiences as a customer.

Despite my annoyance and frustration, I have attempted to contact Cravetv.ca for two days now, asking specific questions yet receiving vague answers. It has been mostly unhelpful and has left me feeling unappreciated and unsupported as a patron.

It's evident that my mistake was not double-checking the cancellation date for the free trial. However, given the fact that I never used the service after the first month nor accessed it after the free trial, I would have expected them to trace my account and notice the lack of logins on my account. Therefore, they should have recognised that I intended to cancel the services and that the charges came in error.

My experience with Cravetv.ca has been significantly disappointing. It is quite apparent that they do not provide quality customer service and that their policies are not customer-friendly. As it stands, I cannot recommend them based on their current customer-focused approach.

I recently signed up for Crave +HBO with the intention of my mother streaming content on her PS4. However, to my dismay, I discovered there was no app available for PS4. I decided to cancel the subscription and, to my surprise, was informed that there would be no refunds. I communicated my frustration to customer service, emphasizing that there was no indication on the signup page about unsupported devices and that it seemed like a reasonable assumption to make based on other streaming sites. However, they advised me that it was my responsibility to check the FAQs and device compatibility before subscribing. This information should have been readily available upfront during the sign-up process.

I was disappointed that their TOS stipulated no partial refunds for subscription periods. I believe that there should be some form of protection for consumers if they cancel after using the service for only a short time, such as less than an episode or within an hour. As it stands, the current policy leaves customers out of pocket even if they have not used the service. In my case, I spent $22 on a subscription my mother couldn't even use.

I believe that CraveTV.ca needs to improve its transparency from the start of the sign-up process. They should have a clear disclaimer that not all devices are supported and prompt customers to check FAQs or compatible devices. The lack of information can be deceiving and lead to extra expenses for consumers. Based on my experience, I would not recommend this streaming service to anyone.

I recently tried out Cravetv.ca and have mixed feelings about the experience. While the content is definitely worth checking out, I found that the overall functionality of the service left something to be desired. Given the $20 monthly price tag, I expected things to work a bit more smoothly.

One of my biggest issues was with the app's response time on my Samsung Smart TV - it took a full 2 seconds just to pause or play anything. Additionally, the "rewind" feature was frustrating to use, as it only rewound for 10 seconds at a time, making it difficult to go back to specific moments in a show. I found myself having to start my search all over again if I missed the window to hit the button.

The app's lack of memory was also annoying - it never seemed to remember where I was in a show or even an episode, forcing me to keep track myself. This was especially frustrating for someone like myself who likes to watch things in spurts.

Another issue I had was with the app's reliability. I kept getting an error message saying I had no internet connection, which was strange because I've never experienced this with other similar services. Ironically, my internet provider is Bell - the same company behind Cravetv.ca. Their lack of effort in making their own service better felt like a slap in the face.

Finally, while I enjoyed the content, I have to add that the selection isn't as vast as I was hoping for. I did appreciate that they had some lesser-known, niche shows, but I found myself wishing there was even more to choose from.

In conclusion, while Cravetv.ca has some positives, ultimately, the app's issues left me feeling frustrated. I don't think it's worth the cost unless you're someone who's absolutely desperate to watch a certain show.

I recently had to reach out to Cravetv.ca's customer service, and it was quite the frustrating experience. After getting on the phone with a representative named Rose, I was disappointed to find out that she seemed uninterested in actually addressing my issue. Instead, she simply recited some generic information and tried to deflect the problem elsewhere.

My problem was a recurring one that had been happening for two months straight - every time I paid through Apple, I couldn't access the content I had paid for. Whenever I contacted Crave's support team, they would immediately try to pin the blame on Apple and tell me to contact them instead. However, Apple would tell me that they had already paid Crave and that the issue was on their end instead.

After going back and forth between the two companies multiple times, I finally demanded to speak to a supervisor at Crave. Surprisingly, they actually had one available this time, and they instructed me to take multiple screen shots of different things and email them over. It was frustrating to have to jump through these extra hoops, but I did it anyway.

Thankfully, I was eventually able to resolve my issue - but not without a lot of headache and annoyance. When I tried to explain this to Rose upon following up, she was dismissive and simply told me that my problem had been "escalated". I was not impressed by her lack of empathy or willingness to help.

Ultimately, I enjoy the TV shows and movies on Cravetv.ca, but their customer service leaves a lot to be desired. I would caution others to be aware that they might face similar issues, and that resolving them may not be a quick or easy process. Unfortunately, my experience with Crave has made me reconsider my subscription to Netflix - it seems like no streaming service is immune to these sorts of problems.