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Craftsy

www.craftsy.com

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1.8 5 Reviews 12 Complaints
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Craftsy Reviews 5

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Craftsy It's okay

Any of the material they filmed while under the bluprint branding is really great, but I've been with the 'new' craftsy for about 5 months and they haven't really added any new content as far as I can tell. Compared to some other creative subscriptions (I have an unlimited year long sub) this just feels kind of dated. I got a year long membership for a great price, which is good, because I would never pay full price for Craftsy. Some of their newer content are just these short little videos too, not really a class, which I think us kind of deceiving. I'm mostly taking drawing and painting classes, maybe some of the other content is updated more regularly? I have enjoyed a lot of content from Craftsy, just wish they would keep the fresh content coming, especially in the art category!

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Craftsy I get a daily email regarding their great sales on

I get a daily email regarding their great sales on fabric precuts for quilting. You get what you see in a timely fashion. Once I did not receive my order, and they immediately sent out a new order. I just wish they would have a way to combine shipping on orders, hence the 4 stars.

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Craftsy Craftsy is my favorite place for knitting projects!

Craftsy is my favorite place for knitting projects! I'm also buying a lot of my Christmas gifts this year from other vendors on Craftsy. I like the interface a lot better than Etsy. And the unique gifts are the best.

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Craftsy Best classes and customer service!

This site is awesome and has helped so many people learn to sew and quilt and knit (in my case). Every time I have written in to their support team, they have been personal and helpful!

I even needed a call from someone and they gave me a call back within the hour. I can only sing their praises.

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Craftsy Auto renewal without any notice

I signed up for craftsy a year ago for a discounted rate, I’m almost 100% sure I went and canceled it shortly after I had signed up for it because I didn’t want to pay the expensive renewal fee. They charged my account yesterday and when I noticed it, I immediately sent them an email stating I had canceled it, didn’t want it and couldn’t afford it and asked them to cancel it and reimburse me but they did not reimburse me. My income and life situation has changed since a year ago and now I’m out $97 that was meant to go towards my bills! They didn’t seem to care about that. Craftsy will never ever get my business again and I’ll be sure to tell everyone I know to stay away.

Recommendation: Don’t do it!!!

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Craftsy Complaints 12

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9:14 am EDT
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Craftsy I purchased kits from Craftsy between 2015 and 2018 and the patterns were in my Craftsy pattern library

I purchased kits from Craftsy between 2015 and 2018 and the patterns were in my Craftsy pattern library. Craftsy sold out to Bluprint for a time and then became Craftsy again in 2020. Allegedly there was an email sent out by Bluprint saying that patterns could be printed out before Craftsy took over again, I did not receive this email, if I would have, I would have definitely printed out my patterns, I'm not an idiot. I recently found a press release online from Bluprint that stated "Bluprint is excited to announce that your patterns will also be made available in the future by TN Marketing through the new Craftsy Website. This now includes your patterns located in your pattern library, meaning ones by independent designers, Bluprint patterns and ones included with a previous kit purchase.” The new Craftsy did not put the patterns I had previously purchased with the kits back in my library. I currently have yarn for 39 kits purchased from Craftsy and NO patterns. I have called them and emailed them numerous times and they either tell me they can't put the patterns back or they give me the run around about some supervisor is "working on it" yet nothing ever happens. I have sent Craftsy a list of the 39 patterns I am missing multiple times. I have been trying to get this issue resolved with them since the end of 2020 and I still do not have one single pattern. I have all the yarn from the kits I purchased from Craftsy but the patterns that were a part of the kit are gone. These patterns were mine, I paid for them and now Craftsy won't give them to me. I have spent almost $2500 with Craftsy since 2015. This is basically stealing or fraud. Craftsy sold me patterns and then they took them back and won't return them. I have credit card records showing all of my Craftsy purchases since 2015 and they total $2498.59. It is ridiculous that I have to basically beg Craftsy to give me items I have already paid for.

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5:45 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Craftsy is a malevolent predatory business! They doubled my annual membership cost without notice. They no longer give any refunds. They do not send receipts for renewals, so you would never know you were charged unless you notice it on your bank statement (which is how I found out). They hide administrative and billing emails between the "up to 4...

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5:58 pm EDT
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Craftsy Craftsy Review: Great Classes, But Beware of Auto-Renewal Policy

Craftsy is a website that offers online classes for people who love to craft. I was thinking about joining because the price was less than $3, but then I found out that I had to agree to auto-renewal for $80. I wasn't sure if I wanted to do that because I read some reviews that made me doubt the company.

However, I decided to give it a try anyway. I signed up for a class on knitting and was pleasantly surprised by how easy it was to navigate the website. The videos were clear and the instructions were easy to follow. I was able to learn a lot in just a short amount of time.

One thing that I didn't like about Craftsy was the auto-renewal policy. I felt like it was a bit sneaky to make people agree to it in order to get the discounted price. I also didn't like that there wasn't an option to cancel the auto-renewal online. I had to call customer service to do it, which was a bit of a hassle.

Overall, I think Craftsy is a good website for people who want to learn new crafting skills. The classes are well-done and the instructors are knowledgeable. However, I would caution people to read the fine print before signing up for anything. The auto-renewal policy is something to be aware of, and it's important to know how to cancel it if you decide you don't want to continue with the service.

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Is Craftsy Legit?

Craftsy earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Craftsy to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Craftsy is known for their high standards and safety. If you're thinking about dealing with Craftsy, it's wise to check how they handle complaints.

Craftsy has received 4 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Craftsy has claimed the domain name for craftsy.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Craftsy.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Craftsy.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Craftsy and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Craftsy.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

Adult content may be available on craftsy.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • While Craftsy has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 12 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to Craftsy. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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4:00 pm EDT
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Craftsy Mixed Feelings About Craftsy: Great Classes, Terrible Customer Service

So, I was taking a class on Craftsy and all of a sudden, I got kicked out of my lesson. I was like, "What the heck?!" I paid for my subscription, so why was I locked out? I tried to get in touch with customer service, but they didn't respond to me at all. I mean, I reached out to them five times and still nothing. It's like they don't even care about their customers. And don't even get me started on the help center. It's just a stupid chat bot that can't even help me with my problem. I just want to talk to a real person, you know? But there's no way to do that. It's so frustrating.

But, I will say that when I was able to access my classes, they were pretty good. I learned a lot and the instructors were knowledgeable. The videos were clear and easy to follow. I just wish I could actually get help when I need it.

Overall, I have mixed feelings about Craftsy. On one hand, the classes are great. But on the other hand, the customer service is terrible. It's like they don't care about their customers at all. If they could just fix that one issue, I would be a happy camper. But until then, I'm not sure if I'll continue using their service.

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Craftsy Craftsy Review: Disappointing Lack of Service and Support for the Price

Craftsy is a website that I recently came across and decided to give it a try. The price was less than 3 dollars, which seemed like a good deal. However, I soon realized that the subscription required auto-renewal for a year. I had to cancel my PayPal auto-renewal, which was a bit of a hassle.

I noticed that Craftsy tries to grab as much money as possible from its users, but unfortunately, there is "zero" service provided for the few dollars paid. I was disappointed to find that the site lacked any real customer support or assistance.

Overall, I would not recommend wasting your time on Craftsy. While the price may seem appealing, the lack of service and support make it not worth the investment. It's better to invest your time and money in a website that provides better value and support.

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Craftsy Craftsy: Overpriced and Outdated with Poor Customer Service

Craftsy is a bit too expensive for my taste, costing a whopping $90. I don't think it's worth it at all, especially since the content seems a bit outdated. It's quite disappointing that even with a membership, you still have to pay extra fees for some of their offerings. And to top it off, their customer service is not the best. They don't guarantee your satisfaction, which is a major letdown. I wouldn't recommend spending your hard-earned money on Craftsy.

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Craftsy Craftsy Kit Review: Disappointing Customer Service Experience

So, I bought this kit from Craftsy and I gotta say, I was pretty excited to get started on it. But then, I ran into some trouble and needed some help. I sent them an email and waited a few days for a response. When I finally heard back, they said they were "looking into it." Okay, fair enough. But then, TWO WHOLE WEEKS went by and I still hadn't heard anything. So, I sent a follow-up email and was told that they got behind because of the holiday. Now, I don't know about you, but I don't think Labor Day lasts for two weeks.

Anyway, I'm still waiting for a response and it's been a total bummer. I was really looking forward to working on this project and now I'm just stuck. I mean, I get that things can get busy and all, but it would be nice to get some kind of update or something. I'm not asking for the world here, just a little communication.

Overall, I'm pretty disappointed with my experience so far. I was hoping for better customer service and a smoother process. Hopefully, they'll get back to me soon and we can get this sorted out. But for now, I'm feeling pretty frustrated.

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Craftsy Craftsy Review: Pros and Cons of the Crafting Website

Craftsy is a website that's all about crafting, knitting, crocheting, and selling yarn. They've got a lot of cool ideas on there, but there are some things that could be better. For one thing, their customer service isn't the best. If you have a problem, it can take a while to get it resolved. And their classes are pretty expensive. You might be better off finding a local class or just learning from YouTube videos.

Another thing that's not great about Craftsy is the shipping costs. They're pretty high, and it can take a long time for your order to arrive. If you're in a hurry, you might want to look elsewhere. And if you want to use Craftsy, you have to have a Facebook account. That's not a big deal for some people, but if you're not a fan of Facebook, it can be annoying.

One thing that's really weird about Craftsy is that they require access to your Facebook friends list, news feed, and anything you make public on Facebook. That seems like a pretty big invasion of privacy to me. I'm not sure why they need that information, but it's definitely something to be aware of.

All that being said, Craftsy does have some good ideas. If you're looking for inspiration for your next craft project, it's definitely worth checking out. They've got a lot of different categories to choose from, so you're sure to find something that interests you. And if you're willing to pay the price, their classes can be really helpful.

Overall, I'd say that Craftsy is a decent website for crafters. It's not perfect, but it's got some good stuff on there. Just be aware of the potential downsides before you start using it.

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Craftsy Craftsy Review: Good Classes, But Some Issues Need Addressing

Craftsy is a website that offers a variety of classes for people who love crafting. I have mixed feelings about this website. On one hand, some of the classes are really great and I have learned a lot from them. On the other hand, there are some classes that are not worth the money.

One thing that really bothers me about Craftsy is that they have contests but then don't pick a winner or give out the prize. I entered the August Photography challenge and they never announced a winner. I even asked about it on Facebook, but my comment was taken down and I never got an answer. It's really frustrating to put in the effort to enter a contest and then not even get a response.

Another issue I have with Craftsy is that they have too many classes that are basically the same thing, just taught by a different instructor. It can be hard to know which class to choose when there are so many options, and it feels like they are just trying to make more money by offering so many similar classes.

Overall, I think Craftsy has some good classes, but there are definitely some issues that need to be addressed. I hope they start taking their contests more seriously and stop offering so many redundant classes.

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Craftsy Craftsy Disappoints: Kindle Fire Users Left Out in the Cold

I gotta say, I'm pretty disappointed with Craftsy. I was really excited to learn some new crafting skills and I thought their online classes would be perfect for me. I bought over fifty classes using my trusty Kindle Fire, but then Craftsy went and changed things up on me. Apparently they decided to focus on catering to Ipad users, which means that my Kindle Fire is no longer able to play the videos for my classes.

I've been trying to get this sorted out for two whole months now, but it's been a real struggle. I've reached out to both Craftsy and Kindle for help, but so far neither of them have been able to offer me a solution. It's frustrating because my Kindle Fire is perfectly capable of playing videos from other websites like You Tube and Facebook, but for some reason the Craftsy website just isn't working for me anymore.

I was really hoping that Craftsy would be able to address this issue and help me out, but unfortunately they seem to have stopped communicating with me altogether. It's a real shame because I was really enjoying the classes I had purchased and I was looking forward to learning even more. But now it seems like unless I buy an Ipad, I'm pretty much out of luck.

Overall, I have to say that I'm pretty disappointed with my experience with Craftsy. I understand that companies need to make changes and updates from time to time, but it's frustrating when those changes end up leaving loyal customers like me out in the cold. I hope that Craftsy will eventually be able to address this issue and make their website more user-friendly for all types of devices, but until then I'll have to look elsewhere for my crafting education.

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Craftsy Craftsy Review: Quality Decline & Limited Choices

I've been using Craftsy for a while now, ever since they first started out. And let me tell you, the classes back then were top-notch! But as they've grown, I've noticed a decline in the quality of classes. It seems like anyone can become a Craftsy instructor these days. And some of the newer instructors take forever to get back to you if you have any questions. Sometimes it's days, or even weeks!

If you're not happy with a class, they'll switch you to another one. But the choices are pretty limited. And if you can't find a class you like, tough luck! I've kept a few classes from a couple of years ago, and I'm glad I did.

If you're into quilting, you'll find a lot of classes on the same topics, but with different instructors. Craftsy has grown really fast, and in my opinion, they've gotten too big for their britches. They're just another run-of-the-mill company now. There's nothing special about Craftsy anymore.

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Craftsy Craftsy Review: Great Material, but Lacking New Content Since Rebranding

I've been using Craftsy for about 5 months now, and I gotta say, the material they filmed while under the bluprint branding is really great. However, since the rebranding, I haven't seen much new content added. Compared to some other creative subscriptions I have, which I got an unlimited year-long sub for, Craftsy just feels kind of dated. But hey, I got a year-long membership for a great price, so I can't complain too much.

Some of their newer content are just these short little videos, not really a class, which I think is kind of deceiving. I'm mostly taking drawing and painting classes, so maybe some of the other content is updated more regularly? I have enjoyed a lot of content from Craftsy, but I just wish they would keep the fresh content coming, especially in the art category!

Overall, I think Craftsy is a decent platform for learning new skills and techniques. The instructors are knowledgeable and the production quality is high. However, the lack of new content is a bit disappointing. If you're looking for a wide variety of classes and a constantly updated library, you might want to look elsewhere. But if you're willing to take advantage of the great deals they offer and don't mind the occasional outdated class, then Craftsy might be worth checking out.

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Overview of Craftsy complaint handling

Craftsy reviews first appeared on Complaints Board on May 25, 2023. The latest review It's okay was posted on Mar 26, 2024. Craftsy has an average consumer rating of 1 stars from 17 reviews. Craftsy has resolved 0 complaints.
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  1. Craftsy Contacts

  2. Craftsy phone numbers
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    Jul 03, 2025
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Craftsy Category
Craftsy is ranked 1 among 14 companies in the Crafts category

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