123Stitch.com
reviews and complaints

Welcome to 1-2-3 Stitch, where creativity knows no bounds! With a diverse range of cross-stitch patterns, kits, and quilting fabric, this online store has garnered praise for its top-notch service and high-quality products. Customers rave about the owner's responsiveness and the exceptional quality of the supplies. Whether you're a seasoned crafter or a newbie, 1-2-3 Stitch is the go-to destination for all your crafting needs. Join the community of satisfied customers and unleash your artistic flair with 1-2-3 Stitch!

I recently stumbled upon 123Stitch.com and I must say, I was pleasantly surprised. The prices are fair and the shipping is super fast. I was able to get my hands on my order in no time.

What I love most about this website is the variety of kits they offer. From cross-stitch to embroidery, they have it all. I was able to find a kit that was perfect for me and my skill level.

The only downside I found was that some of the descriptions were a bit confusing. I had to do some extra research to make sure I was getting exactly what I wanted. But overall, I am very satisfied with my purchase and will definitely be returning to 123Stitch.com for my future crafting needs.

This place is the bomb for all your cross stitch needs! The boss lady is always on top of things and gets back to you faster than a jackrabbit on a hot tin roof. And let me tell you, the stuff they sell is top notch. You won't find any cheapo knockoffs here, no sirree. Everything is high quality and built to last. So if you're looking for some primo cross stitch supplies, look no further than 123Stitch.com. You won't be disappointed!

I gotta say, 123Stitch.com is the bomb diggity! I recently had the pleasure of shopping there and let me tell you, it was a total game changer. Shoutout to Cherie for hooking me up with the most amazing fabric ever. Seriously, it's like she read my mind and knew exactly what I wanted. And can we talk about the lightning fast delivery? I mean, I live on the other side of the country and my package arrived quicker than I could say "needlepoint".

I've shopped at other online stores before, but none of them compare to 123Stitch.com. The selection is off the chain and the prices are totally reasonable. Plus, the customer service is top notch. I had a question about a product and the person I spoke to was super helpful and friendly. It's so refreshing to deal with a company that actually cares about their customers.

Overall, I would highly recommend 123Stitch.com to anyone who loves crafting. They have everything you could possibly need and more. And if you're lucky enough to get Cherie as your personal shopper, you're in for a real treat. She's the real MVP.

This website, 123Stitch.com, is the perfect place to find any color of thread or floss that you may need. As someone who enjoys making friendship bracelets, I tend to run out of colors quite quickly. Unfortunately, I don't have a car to go to Michaels and buy more floss. Luckily, this website offers a wide variety of colors at a very affordable price.

I was pleasantly surprised by the selection of colors available on this site. They have every color you could possibly need, and even some that I didn't know existed! The prices are also very reasonable, which is great for someone like me who is on a budget.

The delivery time was also very reasonable. I received my order within a week or so, which was much faster than I expected. The packaging was also very secure, so I didn't have to worry about any of my items getting damaged during shipping.

Overall, I would highly recommend 123Stitch.com to anyone who needs to purchase thread or floss. The selection is great, the prices are affordable, and the delivery time is reasonable. I will definitely be using this site again in the future!

I really like 123Stitch.com! They always have a little bit of a discount on their products, which is great for my wallet. Plus, they have sales sometimes, which is even better! I've had a few questions for them and they always respond really quickly. They're also really good about taking suggestions. I had a small issue once and they fixed it right away. I pretty much only shop here, unless they don't have something I need.

So, I was browsing around the internet trying to find a good website to buy some latch hook products from. I stumbled upon 123Stitch.com and decided to check out their forums to see what other customers had to say about their products and services.

As I was reading through the posts, I couldn't help but notice that something seemed off. Many of the posts seemed to be staged against their competition. It was like they were trying to make their competitors look bad in order to make themselves look better.

I have to say, this is a pretty crappy way to do business. It's not fair to the other companies and it's not honest to the customers. I mean, if you're going to compete with other companies, do it on your own merits. Don't try to tear down your competition just to make yourself look better.

After reading through many posts, it became very clear to me that this was a common practice on the 123Stitch.com forums. I just thought I would bring it to the attention of the community so that others can be aware of what's going on.

Overall, I'm pretty disappointed in 123Stitch.com. I was hoping to find a good website to buy latch hook products from, but now I'm not so sure. If they're willing to stoop to this level to make themselves look better, what else are they willing to do? It's definitely something to think about before making a purchase from them.

I recently received my order from 123Stitch.com and I was happy to see that it arrived in a timely manner. However, upon closer inspection, I noticed that the quality of the print was not up to par. I have purchased this item before and the one I received this time was inferior. The print was faded in some parts, warped in others, and completely non-existent in some areas.

Unfortunately, I had already started sewing the cross stitch before I realized how poor the quality was. This made it challenging to judge where to place the cross stitch at times. I would have complained and sent it back, but I had already started working on a quilt and wanted to finish it quickly.

Overall, I was disappointed with the quality of the print on this item. It's a shame because I have had good experiences with 123Stitch.com in the past. I hope that they can improve the quality control on their products in the future.

I stumbled upon 123Stitch.com when my dear mother shared it with me. I was ecstatic to find a website that caters to my love for various crafts. The website has a vast selection of items that I use daily, and I have been shopping with them for about 5-10 years now. I have never encountered any issues with their service, which is why I highly recommend 123-Stitch! to fellow needle workers, rubber stampers, scrapbookers, and crafters of all types.

I give this site a 5-star rating for their exceptional selection, low shipping cost, speedy delivery, and for consistently filling orders correctly. I am grateful for their excellent service and hope to continue shopping here indefinitely. Thank you, 123-Stitch!

I just had a pretty frustrating experience with 123Stitch.com. I placed an order in mid-December and their website said it would arrive on Christmas Day. I knew that was probably too optimistic, but I was okay with it given the holiday season. However, after three weeks had passed and I still hadn't received anything, I called to inquire about my order. They apologized and said the distributor was out of stock, but that I should receive it in about two weeks. Not ideal, but I was willing to wait.

Fast forward to today, 45 days after I placed the order, and I called back feeling more frustrated. The lady who answered the phone told me they were still out of stock and had no idea when it would be back in stock. I was shocked that a store could run out of inventory and not have any idea when it would be restocked. When I asked for an estimate, she told me they had 135 orders for the same item and didn't know when mine would be shipped. I was beyond frustrated at this point and asked to cancel my order. The lady didn't seem to care and offered no solution to my problem.

I don't understand how a business can operate like this. They don't have a queueing system or any way to estimate when orders will be shipped. It's unacceptable and I wouldn't recommend ordering from them online. If you do decide to order, don't expect to receive your order anytime soon. I ended up ordering from dmc.com instead and I hope their estimated delivery date is accurate.

I've been using 123stitch.com for a while now, and I have to say, they're pretty good. They're usually pretty quick to send out my orders, sometimes even on the same day! And if I ever need to add something to an order before it's dispatched, they're happy to do that for me. It's a shame that some other companies, like Amazon, won't do that.

Their customer service is pretty good too. They always respond to my emails quickly, usually on the same day. And when I called them up once, someone answered the phone straight away, which was great. No annoying menus to navigate!

I have had a couple of issues with them in the past, but they've always been quick to sort them out. They've sent me the wrong item a couple of times, but they've always sent me the correct one as soon as possible. And when they've been out of stock of something, they've always let me know and asked their supplier if they can get more.

They sell a lot of different things on their website, but they don't seem to have a lot of stock of each item. I'm not sure if they're a big company or not, but they do seem to offer a more personal service than some other websites I've used.

The only downside is that they don't offer free returns, which is a shame. And I did see some topics on their forum that were a bit off-topic, but that's down to the posters, not 123stitch.

Overall, I've had a good experience with 123stitch.com, and I'll definitely be using them again in the future.

deep breathI just got off the phone with them to inquire a second time about an order I placed in mid-December. Their website indicated the order was to arrive on Christmas Day. I figured that was perhaps optimistic but I was ok considering the season. Fast-forward 3 weeks, and I called to find out what happened with the order since I'd received nothing. They were apologetic and indicated that the distributor was out of stock and that I should receive the order in about two weeks. Ok, not ideal but fine.

Fast-forward to today. I call back a little more frustrated because I realized that it has been 45 DAYS since I placed the order. The lady who answered the phone indicated as I'd heard before that they were out of stock, and that they had no idea when it would be in stock. So I think, but don't say, "Wait, what? You run a store and you have no clue when your inventory will come in?" I pressed this point and they said, this time offering a "this is how it is and I don't care what you tell me" tone of voice, that they had 135 orders, apparently of this same item, and all of them had to be filled so she had no idea when mine would be shipped. Now I'm thinking, "Wait, WHAT? You have no queueing system? No way to tell the nth person in your queue when approximately they might get their product that according to their website was effectively promised to arrive on a certain day? And how exactly is this my problem?" So I, frustrated now, push back: this is bordering on unacceptable, I need some kind of estimate. No estimate, it could be two months. And would I like to cancel. Yes please, cancel my order. In fact cancel your whole store. How do you run a business like this?

So, do yourselves a favor; avoid this store for online orders. And if you decide to order you might as well mark your calendars for delivery in Nevuary of 2018 because for all these people know, that's when their orders are going to ship.

I ordered from dmccom instead. Hopefully their estimated delivery date actually means something.