The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
CouponCabinaccount status

L Nov 01, 2018

i am new to coupon cabin and have signed up for an account; however they closed my account without informing me why until i attempted to log in. this is their reason for closing my account 'Our security system has identified your account as having a substantial and highly unusual number of returned or reversed orders in the short period of time that you have had an account with CouponCabin.'

what happened was that I buying gift cards from cardcash.com and cardcash.com processed my orders but then keep on cancelling because of a technical gitch in their system. I contacted cardcash.com to resolve the issue which they did. now I can buy gift cards from cardcash.com but coupon cabin closed my account because of the numerous 'reversed orders' which is not my fault. i want my account to be reopened as i did nothing wrong.

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • CouponCabin's response · Nov 01, 2018

    Unfortunately, we are no longer able to offer you membership in our cash back program. Please know that we're sincerely bummed that this is the case, but CouponCabin has some amazing coupons and promo codes that we invite you to continue to use.

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