CouponCabin reviews & complaints
CouponCabin complaints 83
CouponCabin - That is a total trick and chetting
I followed all the process and term that they gave for a exclusive coupon for new customers. For achieving this, I even reopened a new window with cart empty to placing that order. But they just told me the store denied this because I used other coupons from other websites. That's a total lie. If I use coupon from other websites, you have no records of that? But you only believe store's words without your own judgement? If I used a coupon or actived other cash back website, I would have received my reward. Do I still need to check this with your service center staff? Just look at those words with unwillingness from them.
Desired outcome: get cash back I deserve
CouponCabin - Reactivate Account Please!!
I am writing as recently my coupon cabin account was frozen and closed due to violation of the IP address.
My account ([protected]@yahoo.com) has not violated the terms of coupon cabin and I do not understand why it was closed. I have over $100 pending cash back on my account as well.
My mother, Carol Hoyt, also has her own coupon cabin account logged into her account ([protected]@yahoo.com) while at my house using my WiFi. I am unsure if this is what caused the issue?
Validation of both of our accounts including our licenses were sent for verification.
Can someone please help reactivate my account as well as my mother's?
Christy Behe ([protected]@yahoo.com)
Desired outcome: Reactivate my Account & earned cash back
CouponCabin - Crooks and Scammers
They screwed me out of $150 from Motel 6 and Walmart who paid them out to compensate me for these rebates. Guess what Coupon Cabin, slimiest excuse company on the planet you are supposed to share these payouts, not make up BS excuses and flat out lies about documents being altered and threatening people with lawsuits from your five and dime sleaze ball lawyer who wouldn't survive in a small claims court case. Try to speak the truth and they threaten to sue you. The truth is they are scammers just like everybody continues to say so all over the internet. Can't wait for the day of your class action lawsuit. Karma can be, well you ought to know. Avoid this company with their fake positive reviews. THEY WILL NOT PAY YOU OUT AFTER A CERTAIN AMOUNT. Never dealt with such shady liars.
CouponCabin - My account was closed and there was no reason!
I used to have a account with you but a couple years ago suddenly my account was closed by you. Stating I had broken rules. No I did not. There's not multiple accounts. There's not any form of breaking any rules. I would appreciate
My account reinstated. The money I had built up returned. That would be nice. My email is [protected]@mail.com
1928 3rd ave south
Fort Dodge, Iowa
Desired outcome: My account and money built up returned .
CouponCabin - Cashback account
I opened an account about 1 week ago. Today, my account was flagged and was asked for ID. I sent my ID in and then received a notification that my account was terminated and no further assistance would be provided. I have pending cash back and I would like to receive it.
The customer service agent was Frankie W. I was not rude nor did I do anything that was against the terms of service.
Desired outcome: Receive the cash back I have currently pending
CouponCabin - They forfeited by cash back
I received an email from Coupon Cabin stating that I had created multiple accounts from the same IP address to gain ‘new member' offers. First, I had never received any funds in the past from Coupon Cabin. They subtracted their fees monthly for ‘ account maintenance' and I never once received a penny. It had been years since I signed into account. I tried to use a promo code and used my Facebook account sign in for ease on a purchase recently. Then I am accused of having multiple accounts on the same IP address. I asked to merge the 2 accounts as I was unaware of the old sign in information. I was treated quite rudely. They can keep the cash back as that was their intentions in the first place. They could easily see that I had never received a dime from them.
What a typical ‘canned’ response! As you could easily see, the first account was rather old and unused. You had deducted any cash rebates that I had earned as ‘account maintenance.’ I never received a penny from your company on that email and simply forgot that I ever had an account. Delete my email addresses in your system so that you don’t continue to earn kickbacks from the stores that I shop. That is how your company got rich, kickbacks and account maintenance. There are much better rebate companies out there. But you won’t even read this response, just let your robots generate another canned response how you must adhere to your rules so you can pay out these $100 rebates... sure.
CouponCabin - frozen account
Coupon Cabin froze my account and did not provide a reason. I have used the same account on a regular and consistent basis since 2017. In order to unfreeze the account they asked for a photo of my drivers license to verify my address. I sent them a photo of my valid current license with the address that matches my account but i redacted my face, d/o/b and license number for security reasons. They refuse to release my account and are keeping money that they owe me and money that I have used to purchase gift certificates from them. I have contacted them dozens of times and can't get anything reasonable as a responce.
Desired outcome: access to my account
CouponCabin - Gift card not delivered as advertised
I purchased the gift card under the condition and stated advertisement that it would be available for use immediate. It was not. And I lost my chance to make a purchase on ebay last night/early am. https://www.omnicard.com/maintenance.html "omnicard.com is currently undergoing maintenance. Please check back soon." I would not have purchased had I known it wasnt available immediately, as advertised here https://www.couponcabin.com/gift-cards/ when will I get my digital gift card? Couponcabin gift cards are instantly available and can be redeemed immediately. I no longer have a need for it. I have requested a refund they will not grant
CouponCabin - Locking accounts and rebate scam
I got an account. I did my purchase as they wanted. The credit was pending for a few months and a little bit before it would be released to me they locked my account and asked me to send them my state ID which had my address and full name on it. I sent it to them and they rejected it because I put paper in front of my ID number. They said they do not accept ID with redacted info but nothing in there Terms & Conditions states that.
CouponCabin - My account was terminated for no reason whatsoever!
My account was terminated for no reason. CouponCabin wanted me to prove my residency and requested my residency documents, which I provided. But they still terminated my account without stating any reason for that.
I wrote 2 letters to address they provided. The first letter was returned to me because there was no such addressee and the second letter got no response whatsoever.
They do what they want and act like bullies.
I don't hope to resolve my problem, after viewing other complaints and all generic answers. Could be my review will be helpful for new members. 11/10/19 I made a purchase thru Coupon cabin, it...Read full review
CouponCabin falsely advertised 15% off StubHub tickets and $50.00 cash bonus for purchasing tickets through CouponCabin.com for StubHub. Please see the attached screenshots. I subsequently purchased...Read full review
CouponCabin - coupon cabin
Worst rebate site out there. Way too many hoops to jump. Can't have the item already in your cart, timer, can't go to another website, (not even PayPal to pay for it?, etc., etc). I purchased a phone that was supposed to get me a rebate through CC, ended up not getting it, had to repurcahse through BeFrugal, and return the first purchase, what a hassle. Had high hopes. Never again.
CouponCabin - coupon redemption
I received an email from coupon cabin stating I was due 27.00 dollars cash back. Asked me to choose how I wanted it back in the form of a gift card check etc. I chose it to be sent to my bank account. A few days and never received it so I logged in to ask where it was and was told it's not payable until the warranty period is over. Well the payment due date is 04/21/2021. Meaning the phone warranty is 18 mths. When iPhone says it's a year. The phone is nót returnable after 30 days which is when it should be payable. Anyway why would I want a coupon not elegible for 18mths. No thanks. Sounds like a scan to me.
CouponCabin - account blocked
I have used coupon cabin for a long time with no complaints. Today I used a members only coupon without any issues. I then tried to redeem my cash back in an Amazon gift card. My account became blocked. I have never had any problems until now.
Now what can I do to resolve this? I do not have any other accounts on my IP address because I changed internet providers so this one is new.
CouponCabin - cash back
I clicked on a 15% bonus cash back for coupon cabin customers, and they did not apply to my account stating it was for new members only.!100% lie! I found the deal I clicked on and it's absolutely an exclusive deal at 15% off for existing customers. In addition- I clicked a $5 off $55?and they didn't apply that one either. I encourage anyone who's been cheated by them to file a complaint with department of consumer protection and you likely get your money back and they'll be investigated if there's enough complaints
CouponCabin - account termination
My coupon cabin account was terminated, initially with no explanation, but after several inquiries they insist I violated their policy by having more than one account on my IP address. Absolutely not true. I tried to get them to figure out what glitch in their system caused this error, but they are not interested in resolving it and told me that under no circumstances can my account be restored, nor can I ever have a coupon cabin account again. On my end, I'm concerned that someone hacked my IP address or something, but coupon cabin refused to give me any information about the multiple accounts they claim are used from my IP address. Seems like something shady is going on at coupon cabin.
Coupon cabin responded to my complaint by continuing to insist that multiple accounts claimed members exclusive benefits from my ip address, but this simply is not true. They refuse to provide any information about what IP address or accounts other than mine are involved. I have not claimed an exclusive benefit in a very long time, probably years, because I was reserving my one per month exclusive so I could try to get the coveted, large amazon cash back... never got it, so wasn’t using member exclusive coupons. I have never cheated coupon cabin. THEIR SYSTEM is absolutely wrong and worse, their treatment of their members (or ex members, after they unjustifiably ban them) is arrogant and rude.
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