CouponCabin

So, I gotta say, I'm not too impressed with CouponCabin. They went and deactivated not just my account, but my mom's and sister's too, all because they claimed we violated some rules. But here's the thing - we're all different people! And we all used the new member offer for different things, so what's the big deal? The offer was for "new members," and since I'm not my mom or sister, I'm obviously a new member. But nope, they still shut us all down.

I tried emailing them to ask what was up, but all I got was some nonsense about how I couldn't get the offer because someone else in my household already used it. Okay, fine, I can live with that. But then they go and deactivate my account anyway, even though I didn't even get the cashback from the new member offer! That's just shady, man.

And get this - when my sister tried to contact customer service, they told her that more than one person in a household could have an account. So which is it? Are we breaking the rules or not? They never even warned us that we needed to only have one account. If they had, we would have been happy to comply. But nope, they just went and shut us down without any warning.

Honestly, I think you're better off sticking with Ebates. At least they don't go around deactivating your account for no reason.

I was pretty excited when I saw an offer on CouponCabin for 7% cashback on a purchase from Newegg. I went ahead and made my purchase, and even provided documentation to prove it. But now, almost two months later, they're claiming that the other site hasn't confirmed my purchase. I've sent many emails to customer service, but nobody seems to care. It's frustrating to see an offer from a "partner" that can't even confirm a purchase. It doesn't make the partner look bad, it makes CouponCabin look bad and fishy. I've seen other reviews that say the same thing, and I will never use CouponCabin again. It was a horrible experience, and I recommend that you stay away from it.

I see that "Ryan" responded to my review, but I've already been in touch with him and customer service before I posted this review. Ryan said that "This process can take as long as 90 days in some cases depending on policies of the store in question." So he hasn't disputed my claims at all, he's only confirmed them. I'm not going to waste my time emailing him again. CouponCabin should not advertise something they can't follow through on or control. This is why people should know that their site is bad.

UPDATE: I emailed customer service again, two months after my purchase, and Ryan replied that they've finally heard from Newegg. They're claiming that they didn't receive credit for the order, and somehow I got credit from a marketing channel (which isn't true). They also couldn't find a click from my purchase (which also isn't true). I still recommend that you stay away from this site. Retailers, you should also avoid partnering with this company, as all they do is frustrate customers - your customers.

I stumbled upon this website about a year ago and boy, am I glad I did! They had cashback for a store that no other cashback website offered, so I created an account and started receiving emails with bonus cashback offers. Let me tell you, these offers were amazing! I couldn't believe the amount of cashback I was receiving without any problems. It did take a while to catch them as they were limited quantities, but I made quite a few orders and received a lot of cashback.

I'm very careful about cashback websites' terms, so I made sure to tell the rest of my family who lived with me that I had an account open, and no one else should open one. However, I couldn't resist telling my sister, who is married and lives out of state, to open an account as I had made $100s of dollars in cashback. She had been using it for a while, and then she came to visit me at my house. While she was here, she used my computer and placed a couponcabin order. That's when things went south.

Couponcabin closed both of our accounts and claimed we had violated the terms of using multiple accounts under the same IP address. I tried to explain to them that we were in different states, but they just sent back the same email that I violated the terms with multiple accounts. When I responded again, they didn't even answer, so I looked for a phone number to call them to sort this out. To my surprise, there was no phone number to call. What reputable company wouldn't have a phone number for customer service?

I am extremely disappointed that they are not hearing me out. We are two different people who don't live together at all, and she just happened to once use my network, not with the intention of circumventing the terms. Only now did I see that lots of people have experienced this too. It's a shame because I really enjoyed using Couponcabin, but their lack of customer service and understanding has left a sour taste in my mouth.

January 16, 2020, I just wanted to update my original review about CouponCabin. They responded to my review and confirmed that they can hold onto your cashback and never pay you if they feel like it. They call it a "security issue" and demand that you provide your social security number, driver's license, and other private data in order to be considered for payment. I read a review from another customer on Sitejabber who reported this demand from CouponCabin. The reason they call it "private" data is because it can be sold and your identity can be stolen.

Someone on Sitejabber suggested that I report CouponCabin to the FTC. However, CouponCabin states in their terms and conditions that they can make these demands for your personal data. I don't think the FTC can do anything for me or for you if CouponCabin decides to keep your cashback.

I refuse to give CouponCabin my personal data just to receive my $153 of cashback. It really makes me angry that CouponCabin gets to keep the commissions from Neiman Marcus, Saks, and other stores from my purchases.

I can't go back in time and change my decision to use CouponCabin, but I hope my experience can prevent you from losing your hard-earned cashback with them.

CouponCabin themselves say that they can withhold your cashback and never pay you unless you give them your social security number, driver's license, and state-issued ID. I recommend using Rakuten (formerly known as Ebates) instead. I've never had any issues with them, and I've attached my cashback history from them as proof. Yes, I fell for CouponCabin's too-good-to-be-true deals, but I hope this review saves you the frustration. Stay away from CouponCabin.

I gotta say, CouponCabin ain't what it used to be. I used to be a big fan of this site, but something changed last year and now I'm not so sure.

I spent around $200 on purchases, following all the rules and guidelines, but now CouponCabin is keeping my money and ignoring my messages. They closed my account just because I asked why they needed a photo of my driver's license (I had my credit card number stolen that way before). They claim they accept other forms of proof of residency, but they won't respond to me when I try to submit those forms. They keep telling me to write to their company and wait three weeks for a reply, but they never reply. It's like they're playing games with me, saying one thing online but doing another thing when they talk to me directly.

I'm not the only one with this problem, either. I filed a complaint with the attorney general and I encourage others to do the same. CouponCabin needs to be shut down to protect consumers. They're taking our money and not giving us what we're entitled to. It's not right.

I used to recommend CouponCabin to my friends, but now I wouldn't even give them one star. They need to fix their problems and start treating their customers better.

I was pretty happy with CouponCabin at first. Sure, there were a few other plug-ins that offered better cash back deals, but CouponCabin usually held its own. Then I stumbled upon their super limited promos - you know, the ones where you can get $100 cash back off a purchase of $100 or more, but only twice a year at most? I finally managed to snag one of these deals, but it turned out to be a total nightmare.

First of all, there were all kinds of limits on how much you could get back in a year. But that wasn't even the worst part. I followed all the rules - I used a coupon code directly from CouponCabin, I disabled my ad blocker, and I jumped through all the hoops. But when it came time to actually get my $100 cash back, they denied me for supposedly using an ad blocker. I've never had an ad blocker on my browser, and I had disabled it specifically for CouponCabin. But they still found a way to deny me my cash back.

I tried to contact them to sort things out, but they just told me that Puritan Vitamins (the store I had ordered from) wasn't going to pay them because of my supposed ad blocker. So I was out of luck. I was so frustrated that I used a swear word in my message to them - not even directed at anyone in particular - and they threatened to close my account. I was so fed up that I just accepted it.

Honestly, I would recommend sticking to other cash back plug-ins like Rakuten, Honey, and WikiBuy. They don't pull this kind of nonsense. But to be fair, CouponCabin did eventually follow through and send me my total balance (minus the $100, of course). So if you're just looking for regular percentage-based cash back, they might be worth a shot. Just don't bother with their big promos.

I gotta say, I was one of those people who left a good review for CouponCabin. But let me tell you, if you try to redeem one of their big cash back offers, you're in for a rude awakening. I'm talking $50 cash back or more off of $50. Sounds too good to be true, right? Well, it is.

I had been using CouponCabin for about two years with no problems. But then I tried to redeem a $50 cash back offer from Puritans and never received it. When I complained to CouponCabin, they tried to tell me it was my fault for not disabling my ads or something. But I had proof that I did everything right.

The next thing I knew, my account was terminated. No warning, no explanation. I just went to log in one day and was told I had restricted access. The only reason I'm giving CouponCabin two stars instead of one is because they were good to me before this happened.

But let me tell you, those big cash back offers are a scam. And if you dare to challenge CouponCabin about it, they'll just shut down your account with no warning. When you try to go to their website, you'll just see a message saying you violated their terms.

And if you try to contact them about it, they'll just give you their legal aid address and stop talking to you through email. It's ridiculous.

CouponCabin responded to my original review claiming that I made threats and used profanity. But that's all lies. I never threatened anyone or used any bad language. I have screenshots to prove it.

My advice to you all is to be careful with CouponCabin. If they do this to the wrong person, they could get sued for defamation of character.

I gotta say, this website is a total disaster! If I could give it 0 stars, I would. They treat their customers like garbage! I made an account last month and used a coupon successfully just a few days ago. Then, I went to visit my aunt and logged in to my account using her WiFi. But when I tried to access my account, I couldn't get in! They had completely terminated my account without any warning or explanation. I had been browsing their deals all month without any issues, but as soon as I redeemed an offer and earned some cash back, they shut me down. They claimed I violated their terms, but that's just a bunch of baloney. They already benefited from my support, but then they turned around and terminated my account over some bogus claims.

When I tried to explain the situation to them, they responded with some nonsense about how I had forfeited all my cash back and that they were doing me a "favor" by removing the "New Members Only" cash back and reopening my account. But they made it clear that they weren't obligated to do anything for me, and if I didn't like their offer, tough luck.

Honestly, this whole thing is a total scam. CouponCabin waits until customers redeem offers or use their links so that they can collect the commission from purchases, and then they turn around and terminate people's accounts and refuse to give them the cash back they earned. It's totally unfair and dishonest.

Save yourself the trouble and don't bother signing up for CouponCabin. There are plenty of other sites out there that are way better, like Ebates and RetailMeNot. Trust me, you'll be much better off with them.

This is my updated review of CouponCabin, and let me tell you, it's not a good one. Back in January 2019, I was informed that I could no longer receive payouts through Paypal, and they wouldn't give me a reason why. After some back and forth, they decided to close my account, but not before admitting that I was still owed money. I had earned that money fair and square, and my account was in good standing. They told me that they would send me a check within 10 days.

After waiting for a while, I contacted them again, and they told me that I had to write a letter to their legal department and wait for a response within 30 days. So, I did just that. I sent a letter detailing my situation, along with proof that I was owed money, and requested that they send me a check. I even sent it via certified mail and got a signature confirmation in early March. But guess what? I never received a response.

I contacted customer service again, explaining that I followed their instructions, but I didn't get a reply. And once again, I got no response. It's clear to me that this company has a policy of closing accounts and not paying out money that was rightfully earned. It's like getting fired from a job and not getting paid for your last paycheck. It's not right.

I suspect that they're hoping people will give up and not bother to sue them, even if they know they would win. And I don't think the merchants they work with would be happy to be associated with this kind of behavior. I was looking at their app in the Google Play store, and I saw that another reviewer named Kyle had a similar experience to mine. If you've had a similar experience, I suggest leaving a review on their app. It might reach more people than a web review.

Overall, I'm very disappointed with CouponCabin. They owe me money, and they won't even respond to my letters or messages. It's not right, and I wouldn't recommend using their service.

I've used Coupon Cabin before and it's been pretty good. But last year during Black Friday, I tried to use their cash back and special instant cash promotions. The site is confusing because you think you're just clipping coupons, but it's not that simple. For example, they had a promo where you could get $35.00 cash back when you spent $35.00 plus 12.5% cash back at a certain store. There were also other promos for only the 12.5% cash back, 12.5% cash back and free shipping, etc.

After I made my purchase, I noticed that I only got the plain 12.5% cash back. I sent an email to customer service and they said it was my fault because I clicked on multiple coupons. I told them there was no way to unclip them and they said they were aware of that but it wasn't their fault. I asked if the promo could be changed and they said there was a disclaimer that said you could only pick one promo at a time. I was just trying to get the best deal for myself, but they said I was being greedy.

I was really upset with their treatment of me and I told them I would let others know about it. The Vice President of Customer Affairs emailed me and said that people like me were the reason they made the rules so difficult. They also said they don't take threats lightly and that I was banned from using Coupon Cabin for life. I couldn't believe it. I've never been treated so badly by a customer service department or any company.

If you do decide to use Coupon Cabin, make sure you follow the rules exactly or you might not get the promo you want. It's a shame that they treated me so poorly because I was just trying to save some money.

CuponCabin promises customers cash back amounts when completing certain purchases. What they don't tell you is that you will need to provide sensitive information, such as a State ID or some other fom of sensitive information so they can "verify" who you are before dispursing any of thepromised funds. CouponCabin requires the user to agree to said verification when they click "agree" to the TOS in order to use the service. Then they will freeze the users accounts, citing "unusual activity" and request the additional personal information before dispursing any funds.

I requested the funds to be delivered to my PayPal account, with the same email address, and they still won't comply. I'm not sending them any more of my personal information than they already have, by allowing their site tracker bot access to my chrome as an extension, which is now deleted. Spread the awareness.

Attached is the Receipt from AGT for the membership fee paid on 01.08.2023:
----- Forwarded Message -----
From: Association of Genetic Technologists
To: "[protected]@yahoo.com"
Sent: Sunday, January 8, 2023, 08:31:30 PM PST
Subject: You paid an invoice! (#091647)
Image
Association of Genetic Technologists
Invoice Paid
$100.00
Paid with Mastercard 3923 on January 8, 2023 at 11:31 PM
AGT Membership - 2023
Invoice #091647
January 8, 2023
Customer
Sujatha Sukumar
[protected]@yahoo.com
Download Invoice PDF

Message

Thank you for your continued support of AGT: The Organization for Cytogenetic and Molecular Professionals. This invoice has been created as a courtesy based on your previous membership status. Your current membership will expire on December 31, 2022.

If your membership status has changed or your institution is interested in packaging memberships to receive a bulk discount, please contact us directly at [protected]@gmail.com.

Terms and conditions
* No items will be shipped; however, the shipping address entered will be used to update the AGT database.
If you do NOT want your information displayed in the AGT Membership Database on the AGT website, please email [protected]@gmail.com to be excluded.
Invoice summary
2023 AGT Membership (FULL)
$100.00
Subtotal
$100.00
Total Paid
$100.00
Attachments
FORM Membership Application 2023.pdf
View Attachments
Mastercard 3923
01/08/23, 11:31 PM

My account has been frozen for “suspicious security issues”, which the company doesn’t disclose. To unfreeze it the are asking for a clear copy (which they can scan and verify with the authorities) of both sides of my driving license, passport, green card or work authorization card, alon with a utility bill that shows my name and address. The perfect documents for identity theft.

When I informed them I am not interested in sharing this sensitive documents (especially not in the form they are asking for it), and asked to release my cashback, they refused and claimed they have to unfreeze my account first.

This is not standing with the terms and conditions of using the app, as it clearly says that cashback from transactions made prior to freezing the account are not forfeited.

While financial and health care institutions do not require such sensitive documents to unfreeze an account, (which should not have been frozen to being with), to me it sounds like they are using their data base as a platform to sell customers sensitive information, in other words - Identity Theft.

Beware Beware Beware!

I followed all the process and term that they gave for a exclusive coupon for new customers. For achieving this, I even reopened a new window with cart empty to placing that order. But they just told me the store denied this because I used other coupons from other websites. That's a total lie. If I use coupon from other websites, you have no records of that? But you only believe store's words without your own judgement? If I used a coupon or actived other cash back website, I would have received my reward. Do I still need to check this with your service center staff? Just look at those words with unwillingness from them.

Hi,
I am writing as recently my coupon cabin account was frozen and closed due to violation of the IP address.

My account ([protected]@yahoo.com) has not violated the terms of coupon cabin and I do not understand why it was closed. I have over $100 pending cash back on my account as well.

My mother, Carol Hoyt, also has her own coupon cabin account logged into her account ([protected]@yahoo.com) while at my house using my WiFi. I am unsure if this is what caused the issue?

Validation of both of our accounts including our licenses were sent for verification.

Can someone please help reactivate my account as well as my mother's?

Thank you,
Christy Behe ([protected]@yahoo.com)

They screwed me out of $150 from Motel 6 and Walmart who paid them out to compensate me for these rebates. Guess what Coupon Cabin, slimiest excuse company on the planet you are supposed to share these payouts, not make up BS excuses and flat out lies about documents being altered and threatening people with lawsuits from your five and dime sleaze ball lawyer who wouldn't survive in a small claims court case. Try to speak the truth and they threaten to sue you. The truth is they are scammers just like everybody continues to say so all over the internet. Can't wait for the day of your class action lawsuit. Karma can be, well you ought to know. Avoid this company with their fake positive reviews. THEY WILL NOT PAY YOU OUT AFTER A CERTAIN AMOUNT. Never dealt with such shady liars.

I used to have a account with you but a couple years ago suddenly my account was closed by you. Stating I had broken rules. No I did not. There's not multiple accounts. There's not any form of breaking any rules. I would appreciate
My account reinstated. The money I had built up returned. That would be nice. My email is [protected]@mail.com
Barbara Gordon
1928 3rd ave south
Fort Dodge, Iowa
50501

I opened an account about 1 week ago. Today, my account was flagged and was asked for ID. I sent my ID in and then received a notification that my account was terminated and no further assistance would be provided. I have pending cash back and I would like to receive it.

The customer service agent was Frankie W. I was not rude nor did I do anything that was against the terms of service.

I received an email from Coupon Cabin stating that I had created multiple accounts from the same IP address to gain ‘new member' offers. First, I had never received any funds in the past from Coupon Cabin. They subtracted their fees monthly for ‘ account maintenance' and I never once received a penny. It had been years since I signed into account. I tried to use a promo code and used my Facebook account sign in for ease on a purchase recently. Then I am accused of having multiple accounts on the same IP address. I asked to merge the 2 accounts as I was unaware of the old sign in information. I was treated quite rudely. They can keep the cash back as that was their intentions in the first place. They could easily see that I had never received a dime from them.