County ImportsDune buggy

H Mar 04, 2020
This review was posted by
a verified customer
Verified customer

I purchased a dune buggy from county imports online and spoke with Wayne the sales rep alot throughout the process the first dune buggy I recieved was totally destroyed in the package as well as the dune buggy itself I refused the delivery and sent it back then finally 3 weeks later I recieved another one as I paid the extra insurance on it for the shipping protection which should have been included anyways due to all their guarantees so my husband and father spent all night putting it together for my 8 year olds birthday As to come to realize not only was it the wrong dune buggy but it wasnt even one on their website when I contacted Wayne about it he only explained it was basically the same then I sent him pictures of the differences the one I recieved sold for $2100 the one I purchased sold for $2699 big difference and as well as the one I recieved only went 30mph as to the one I purchased went 52mph as well as the one I recieved has the Tao Tao motor as the one I purchased had the Honda clone motor he told me basically I was stuck with it due to the buyers agreement which states if they do not have the one I purchased in stock they would send me an email letting me know as well as offering me to either exceptone similar of equal or more value or I could pay a 5% restocking fee and cancel my order they failed to do any of that I never knew not only did I recieve one from powersportsmax website of lesser value and features but I also was unaware of it I've contacted an attorney to get it fixed but not sure how that is going to play out my truth to this is do not purchase anything online like this you will not be happy and only get screwed over now no one will talk to me or answer my text I have my reciept all the text and emails to prove all this is true please help me fix this here's the difference as you can see alot as well as I never recieved the free gifts with the cheaper one I also have text and emails and a reciept to prove all this.. i have contacted an attorney so hopefully they will learn they can't do this to people legally

Dune buggy
Dune buggy
Dune buggy
Dune buggy
Dune buggy

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.