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Costway Customer Service Phone, Email, Contacts

Costway
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1.8 81 Reviews 61 Complaints
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Costway complaints 61

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Featured review
This review was chosen algorithmically as the most valued customer feedback.

They are thieves and they are aware of this. To resolve my issue I called them and was on hold for almost 30 minutes without talking to anyone!!! It was important to me to end up with this, that is why I waited for that long. What kind of service is this? Why do you provide phone numbers if nobody wants to talk to customers? It's way beyond irritating!

Read full review of Costway and 18 comments

About Costway

Screenshot Costway
Costway is a leading online retailer that offers a wide range of high-quality products at affordable prices. The company has been in business for several years and has built a reputation for providing exceptional customer service and reliable products. Costway's website is easy to navigate, and customers can quickly find what they are looking for with just a few clicks.

One of the things that sets Costway apart from other online retailers is the wide variety of products that they offer. From home appliances and furniture to outdoor equipment and pet supplies, Costway has something for everyone. The company also offers free shipping on most orders, making it easy and affordable for customers to get the products they need.

Another reason why Costway is so popular among customers is the quality of their products. The company works with top manufacturers to ensure that all of their products meet the highest standards of quality and durability. Whether you are looking for a new refrigerator or a set of patio furniture, you can trust that Costway's products will last for years to come.

In addition to their excellent products and customer service, Costway is also committed to sustainability and environmental responsibility. The company uses eco-friendly materials whenever possible and works to reduce waste and energy consumption in their operations. This commitment to sustainability is just one more reason why customers love shopping with Costway.

Overall, Costway is an excellent choice for anyone looking for high-quality products at affordable prices. With a wide range of products to choose from, exceptional customer service, and a commitment to sustainability, Costway is a retailer that you can trust.
How to file a complaint about Costway?

Here is a comprehensive guide on how to file a complaint or review about Costway on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account or create a new one if you don't have an account yet.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Costway in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Costway. Mention key areas such as transactions, nature of the issue, steps taken to resolve the problem, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to guide you effectively through the process of filing a complaint or review about Costway on ComplaintsBoard.com.

Overview of Costway complaint handling

Costway reviews first appeared on Complaints Board on Sep 4, 2017. The latest review Costway - A Versatile Home Goods Haven was posted on Mar 27, 2024. The latest complaint Missing pieces from received product was resolved on Jun 15, 2023. Costway has an average consumer rating of 1 stars from 81 reviews. Costway has resolved 4 complaints.
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  1. Costway contacts

  2. Costway phone numbers
    +1 (213) 401-2666
    +1 (213) 401-2666
    Click up if you have successfully reached Costway by calling +1 (213) 401-2666 phone number 0 0 users reported that they have successfully reached Costway by calling +1 (213) 401-2666 phone number Click down if you have UNsuccessfully reached Costway by calling +1 (213) 401-2666 phone number 0 0 users reported that they have UNsuccessfully reached Costway by calling +1 (213) 401-2666 phone number
  3. Costway emails
  4. Costway address
    3900 E Philadelphia St., Ontario, California, 91761, United States
  5. Costway social media
Costway Category
Costway is related to the Furniture Stores category.

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