SUBMIT A COMPLAINT

Costco Wholesale Corporationcashier

1

Store #658
3250 W. Grantline Road Tracy, CA 95377

Date of incident: Nov. 16 2017 @ 13:14
Cashier: Eric W.

I was at the register, finished putting my groceries on the conveyer belt but forgot to place a black separater when I realized and was about to say sorry I didn't put a separater when Eric the cashier interupted me while angrily and rudely replied, "Next time you need to put one of these down to separate your stuff." while forcefully putting one down in front of my groceries when he had already finished with the previous customer. He then made a quiet remark "You just had to leave the toilet paper on the bottom...my back is already hurting and now I have to bend over to scan this sh**" This is terrible customer service.

Responses

  • P
      Nov 17, 2017

    I don't see why you didn't put the toilet paper up on the belt, but the cashier should not have spoken that way. Did you ask for a manager during your visit?

    0 Votes
  •   Nov 17, 2017

    Did you tell a supervisor? I’d have replied, “You bend over to pick up the mail right? Good. You’ll need to for your unemployment check.”

    -1 Votes

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