CB Retail Stores Costco Complaints #1942-1961

Costco review: manager, cashier, security. push cart ( 2 comments)

jz1219 of De Pere, US

Jul 20, 2009 11:43 pm UTC

Resolved

Today July 20, 2009. I enter Costco the worker was looking at me like I can't own Costco card because I’m a teenager. (The Entrance lady was the same person that was giving me attitude when I leaving Costco few month back because she was talking to her co-worker wasn't even paying attention to her job so I kept pushing my cart out all the sudden she YELL at me, telling me to come back because she didn't check my cart with the receipt. Then we had agurement in front of Costco so the manager came out trying to talk everything out. We told the manager she was talking to the co-worker wasn't paying attention. So we just walk away she was yelling at us we was yelling back at her. She was so rude). Then Today I was follow all around the store by manager and security because they were accused for stealing? I even wave at the manager and the security. They wave back. After I paid for my chicken, bread and car towels. The cashier was yelling at the co-worker saying " WHY YOU YELLING AT ME FOR ! I just look at her she just turning her head. I left costco the manager and the security came out hiding behind the pole either manager/security called one of the co-worker (loader?) follow me to my car copying down my license plate. I don't know what's their problem? It's the worst costco i ever been too. racist manager and security. I will never go there ever again.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

2 comments

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jongu

Vallejo, US

1 complaint

3 comments

jongu of Vallejo, US

Nov 01, 2009 2:33 am UTC

OMG, dude same thing for me. Is it the mexican short n' fat looking lady that gives you attitude? Read up on my post Costco — bad customer server chronical! You'll see what that ### gave me. And is the manager a fat chubby mexican looking dude with a name tag says "Jose"? Anyways, nice to know there are many of us out there. We just need to voice our oppinions. No matter were we do it, it'll always keep the soul strong.

J Kwok

8 comments

J Kwok of US

Nov 11, 2009 3:24 am UTC

PLEASE provide the person's name and location of the Costco you were at. Those are the information Costco needs before they can fix the problem. I would also recommend you to either send a complaint to the corporate office or put a complaint in the "Suggestion box" at that Costco you were at. Again, remember they need a name... SOrry, you had a bad experience. Hopefully, that will change soon.

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