free trial
This company is as unethical as can be imagined. Do not sign up for a "free" seven day subscription, or you will end up being charged. On december 13th, I signed up for a free trial of au. Tigers.com, which is a scout property. When I went to cancel my account, you can not cancel unless you talk to a representative. This way, apparently, there is nothing in writing. So, I called their office to cancel, and they were closed that day due to inclement weather. I left all of my information, including my account number, my phone number and all pertinent information, asking for my account to be cancelled. On december 26th, my account was charged. When I called to get a refund, they said their corporate policy is to not issue refunds. I asked to speak to a supervisor, who again told me their corporate policy is to not issue refunds. I asked even when it is your mistake? At this point we were disconnected. When I called back to speak to the supervisor, she was "out of the office."
Stay away from this company!
The complaint has been investigated and resolved to the customer’s satisfaction.
billing
They send me cook books sometimes 2 times a month. The last 6 months I have returned them. I get the books in the mail and put return to sender and then take them to the post office. Unopened.
Then a month or two down the road they send me a bill for the book which I had sent back.
It's starting to upset me to the point of cancelling my membership. I will do that the next time I get another bill. The books cost a total of $29.95 each. I don't want them anymore that is why I put return to sender. Don't send me anymore books. Please
The complaint has been investigated and resolved to the customer’s satisfaction.
collection notice
I was a member several years ago member #[protected] and they also had me down for 2 memberships. I liked cooking club at the time, but then I lost my job 07-2007 and canceled my membership and haven't been employed sense. I'm starting over again. I just got a collection notice today 10-14 and I can't afford this and don't feel I owe, because I canceled a long time ago in 2007. The notice is for $248.34. I don't even know if I can pay my home mortgage this month and in the future. What do I do!
I didn't join the club and receive the bills .
I also have had a bad experience with Cooking Club. I purchased a fry pan, granted I was late paying this but, I had financial problems, too.
Long story short I did pay for the pan and then 2 years after paying the bill, I am being dunned for the bill from a collection agency in New York. Not mention this is the 2nd time, 1 year earlier the same agency try to collect it also.
I am filing a compliant with NYC consumer's affair as this agency is registered with them.
unauthorized billing
Last month ccoa sent a nasty letter about my so called monthly bill. That bill did have a #, so I called it and thought the problem was corrected. I used 2 addresses to make sure I received the products. When I spoke to them, the billing error should have been corrected. It was not. Now their sending me a bill for products they say they sent. I did not receive any cookbooks, magazines, or gadgets ever from them. Used several e-mail addresses that were posted from their site, only to find out they could not be used the server said it was an invalid e-mail address. I want out of this membership, no future contact from them in any way shape or form. I did not get any thing from them so I will not pay for something I didn't receive. I am seriously considering getting the bbb involved in this. Linda h, e mail this e-mail address is being protected from spam bots, you need javascript enabled to view it any suggestions?
The complaint has been investigated and resolved to the customer’s satisfaction.
IDID NOT SIGN UP FOR THERE SUBSCRIPTION OR AGREED TO ANY 30 DAY TRIAL MEMBERSHIP TO COOKING CLUB OF AMERICA. AND IKNOW I SURE DIDNT SIGN UP FOR ANY 12 MONTH MEMBERSHIP. IS ANY ONE HONEST ANY MORE?
I don't guess I should be surprised with all the scams via internet, but I guess once again obviously, I clicked on the wrong website or a legitimate company that I registered with sold my information. I have received a bill from Cooking Club of America for membership fees that are due immediately. I never signed up for this service. I have never received anything from Cooking Club of America other than threatening letters demanding money. The letter states that I still have the chance to settle my account in a positive manner and become a fully paid member in the CCOA. Just pay the bill for my membership IMMEDIATELY. As soon as payment is received, your status as a member in good standing will be reinstated. The name at the bottom of the letter is Andrea Meester, Member Services Director. I am very upset about being hounded for money for something I never signed up for or received. I will be contacting the Better Business Bureau in reference to this scam. I hope if there is anyone else out there being taken advantage of by CCOA, please file all the complaints possible with the BBB. On this most recent "bill" the toll free number is [protected].
life member benefits
I have been a lifetime member of this club for several years. Since I joined as a lifetime member I am extremely disappointed, I enjoy the magazine but have not been included in any of the benefits (tester, etc.) is there some rules I am not aware of? I have been trying to enter the contests on their website for 2 days and the site is not responding. Are...
Read full complaint and 27 commentsdo not accept cancellations
do NOT even think about joining them anymore. It's a total scam. I signed up for the "trial" membership and decided that it wasn't all that it was advertised to be... so when I received the invoice, I didn't pay it. The invoice says on it that if you do not send payment, it will be assumed that you do not want to join. So I didn't send it. They kept sending invoices, the 4th of which threatened to submit to a collection agengy if I didn't tell them that I didn't want to join. So I wrote back that I didn't want to join - cancel the membership... after all, it WAS a "trial", right? That was about a month ago... and yesterday I opened a bill from a collection agency saying that I owe $301 -- not even the $12 that it cost to join.
You can not speak to a customer representative at the collection agency and you can not get contact information for the cooking club unless you're a member - So now I'm left w/ a collection agency to deal with.
The complaint has been investigated and resolved to the customer’s satisfaction.
Ok people I found out how to save your credit! This might take some time and a little bit of money (depending on state laws) but what you have to do is Freeze your credit. I know it sounds extreem, but this will save your credit in the long run. Cooking club of America might try the collection agency but you don't pay them, they can't mess up your credit with a freeze on it! The three major credit unions are: Experian,
Trans union, and Equifax. Do this for yourself and your credit. Have any question feel free to email me.
I have cancelled my account with cooking club of america. They kept sending me books. I refused them. Then I quit getting them but they are sending me collection notices for books I did not get. I want this stopped now.
scam and cheating
I decided to join cooking club of america because i'm always looking for new recipes and ideas. I was also intrigued by testing products. The products were substandard and the recipes were nothing special. Then I received an item from them in the mail. It was a stupid porcelain basket that I certainly did not want, so I returned it several months ago. I have been receiving invoices from them ever since stating that I needed to either return the item or pay the invoice.
I tried writing them a letter stating that I had sent the box back to them several months ago, and that I am not going to pay for an item I do not have in my procession. They still continue to send me invoices claiming I need to pay the invoice or return the item.
The complaint has been investigated and resolved to the customer’s satisfaction.
I do not have a complaint. I just need a phone number to reach someone to report on an item I have tested. I have Parkinson's desease and it is verydifficult for me to write so I would prefer to report by phone if that is possible,
Thanks JRB
Member #[protected]
all they want is your money and to screw up your credit!
I, first of all would like to say that I am appalled at how this so called business is ran. I am an extremely unhappy customer. I no longer want to be affiliated with anything involving the cooking club of america. I have wrote several times trying to cancel my membership with the cooking club of america. I've wrote letters, i've attempted to get the phone...
Read full complaint and 63 commentsfalse membership and bullying
I have repeatedly told this company that I am not interested in membership, yet I continue to receive phone calls, and billings for a membership that I did not authorize! Then, they have the audacity to send bill collectors after me!!! How do I make this stop? My daughter is helping me with this as I do not have e-mail. Thank you.
Read full complaint and 30 commentscooking club of america is a scam!
We had tried the 30-day trial membership for Cooking Club of America and canceled it more than a year ago. Now we received a notice from a collection agency. We tried calling the agency but got a voice mail to pay and no operator ever came to the phone. Then we tried to look for the Cooking Club of America number on the website to no avail. We got their number from the national 1800 directory listing. Someone called Jason picked up the phone and rudely informed us that the membership was canceled. When we asked why we were getting collection notices, we were told that it was a way to get us to subscribe as Life members. He said that we were not going to be submitted to the collection agency and abruptly hung up!
ITS A SCAM...
Just as others have stated, our Lifetime memberships completely disappeared. No correspondence, no product testing, etc.
I joined the cooking club of america about 2012 I was receiving gifts and my books but it just stopped. My member no.[protected]. I have not received anything since 01/19/15.i can't get intouch with anyone phone numbers changed. I paid for a lifetime what happened.
I have been a member of cooking club since the early 2000s, but around 2011 I stopped receiving the magazine or anything related to the cooking club. I paid for the membership and believe that I should either get a refund for what I paid or else I should be recognized as a member, I enjoyed the club and would like to get back into it. please help.
I became a lifetime member around 2001. I received a knife set when it was paid in full. I was receiving magazines and some test items. The magazines stopped, the product testing stopped. There has been no communication from them. A refund is requested.
They have changed the benefits for testing and all sorts of changes and just turned me off. They never kept in touch with me, and I have moved from NC, and Now I live in Iowa City. I am a lifetime member, and they have the money. I never heard from them. Not a very happy camper and want to return to being a tester.
I paid almost $300 for the membership and got an apron, magazine, a fridge magazine and a couple other things. I got one pan to try and keep for "free" but in reality cost me about $200. I expected I would receive other offers. I called and checked on line several times about other trial offers, but nothing ever happened. This club was a rip off
I paid for the Cooking Club of America lifetime membership back in 2008. I received the magazines for about 2 years and nothing after that. I wish they would either honor the lifetime membership as described or reimburse me the $350.00 that I paid.
Scout Media, formerly The North American Outdoor Group and the North American Membership Group (NAMG), was an American media company, specializing in membership clubs and related magazines. Since 2007 it has been owned by the Pilot Group, a private equity firm run by Robert W. Pittman. In 2013, NAMG acquired Scout.com. NAMG combined with Scout.com to form Scout Media. Pilot Group lost control of Scout Media to a group of Russian investors. Scout Media filed for bankruptcy in 2016; it was acquired by CBS Sports Digital in 2017. This is from https://en.wikipedia.org/wiki/Scout_Media
And with that, I am will close my chapter with Cooking Club of America and North American Fishing Club
I can no longer access the website for my lifetime membership of the cooking club of America and when i call the number on my card its not there number. I paid a lot for this lifetime membership who do i contact for a refund... I use to receive test products and now nothing what happened!
Pitiful that it was a scam all along; shame I ever trusted You! Never again 💯; it makes me sick🤕🤒✅
Paid 349.00 for lifetime membership and I have not been receiving any magazines or can't contact the company at all.
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Not receiving any any any information from you foe quite some time. Years in fact.
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Scout.com also scammed me by offering me a Free trail membership. I tried to cancel during the Trial period and they will not answer their phones and they sent me an email later Billing me. I left a cancellation message and they are still billing me. I currently have to dispute these charges with my credit card company. I called the company about 10 times to cancel. They will did not answer their phone. The call is transferred to another and it rolls over to voice mail. I'm assuming its a business decision for them. They probably figure most people are not going to dispute the $9.95 cents. I don't like being scammed. I don't care if its $9.95 or it's $1, 000, I'm going to dispute these charges.