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CB Mobile and Cell Phones Consumer Cellular Complaints #2-21
Consumer Cellular

Consumer Cellular review: Cancel subscription

P
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11:09 pm UTC
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In July 2026 I was traveling and Consumer Cellular allowed a third party to hack my phone and block me from service. I was traveling and had no way to contact any family. For eight days I had no service. Once I got home, changed companies to be able to have a phone. Billed me for a full month for August even after number was ported over and service cancelled. September they billed me again for another full month when I had not had service with them for a full month. Needless to say they said I was not due a refund. Will not recommend them to anyone. Agent was rude and told me I was confused.

Claimed loss: 72.93

Desired outcome: Would like my refund for the September's billing.

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  1. Consumer Cellular Contacts

  2. Consumer Cellular phone numbers
    +1 (888) 345-5509
    Click up if you have successfully reached Consumer Cellular by calling +1 (888) 345-5509 phone number 2 2 users reported that they have successfully reached Consumer Cellular by calling +1 (888) 345-5509 phone number Click down if you have unsuccessfully reached Consumer Cellular by calling +1 (888) 345-5509 phone number 4 4 users reported that they have UNsuccessfully reached Consumer Cellular by calling +1 (888) 345-5509 phone number
    +1 (800) 686-4460
    Click up if you have successfully reached Consumer Cellular by calling +1 (800) 686-4460 phone number 9 9 users reported that they have successfully reached Consumer Cellular by calling +1 (800) 686-4460 phone number Click down if you have unsuccessfully reached Consumer Cellular by calling +1 (800) 686-4460 phone number 4 4 users reported that they have UNsuccessfully reached Consumer Cellular by calling +1 (800) 686-4460 phone number
    38%
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    Head Office
    +1 (503) 706-2351
    Click up if you have successfully reached Consumer Cellular by calling +1 (503) 706-2351 phone number 1 1 users reported that they have successfully reached Consumer Cellular by calling +1 (503) 706-2351 phone number Click down if you have unsuccessfully reached Consumer Cellular by calling +1 (503) 706-2351 phone number 0 0 users reported that they have UNsuccessfully reached Consumer Cellular by calling +1 (503) 706-2351 phone number
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  4. Consumer Cellular address
    7204 SW Durham Rd Ste 300, Portland, Oregon, 97224, United States
  5. Consumer Cellular social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 19, 2026
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Consumer Cellular Category
Consumer Cellular is ranked 20 among 102 companies in the Mobile and Cell Phones category
#18 Zagg Zagg #19 Assurant Solutions Assurant Solutions #20 Consumer Cellular Consumer Cellular #21 Mobile Telephone Networks [MTN] South Africa Mobile Telephone Networks [MTN] South Africa #22 Carphone Warehouse Carphone Warehouse

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