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Zara / cheap materials/ low quality workmanship

May 3, 2015
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I have ordered a blazer from Zara. The first time I wore it, it ruined a blouse I wore underneath it. My white blouse was purplish after being in contact with the blazer for a few hours. I contacted the Customer Service. Not only did they not apologize, but they told me that the item has been inspected for quality control and that I should not experience any issue with it as long as it is handled properly. How am I supposed to handle a blazer that I wore for a few hours? When I wanted to take it off for a few minutes, I noticed how my blouse looked like. I decided to keep it on, because I was ashamed. I thought that people might think that I do not wash my clothes. Besides, I could never remove the purplish color from my blouse. I have decided that I would never buy anything else from Zara in the future.


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N  12th of May, 2010 by 
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Zara - charges
57D Mullion Place Fishermead
Milton Keynes
England, Buckinghamshire
United Kingdom
Phone: 01908325102

I woke this morning to check my bank and realise that like others on here im down by $34.94 1-8 77- 2904615 im not a happy bunny as am a single mum of 2 but i will get to the bottom of this and get my money back

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Zara.com Logo Zara.com
Customer Care Service
Avenida de la DiputaciĆ³n s/n
Spain - 15142
+34 900 814 900
+1 212 754 1128
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