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4.3 6505 Reviews

YouTube Complaints Summary

29 Resolved
1190 Unresolved
Our verdict: If considering services from YouTube with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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YouTube reviews & complaints 1238

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Newest YouTube reviews & complaints

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J
10:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube stop and step

The Stop and Step account is unacceptable. You have suspended it twice and it still comes back.

He is an affiliate who shows gambling videos on fixed odds betting terminals.

He provides links to online gaming sites where he makes money in which people them gamble.

The two main reasons why this account should be permanently stopped. Firstly. He provides a false and inaccurate representation of these machines. He is glamourising them to make people think they can win. This leads to problem gambling and at worst suicide.

Secondly. He provides links to online gambling sites which will tempt children etc.

Please stop this site

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K
2:07 am EDT

YouTube ads

Listen yes you need ads BUT HOLY [censored] I WAS 30 seconds into a video after watching one at the start and it's ridiculous. Literally fix this crap it's not ok I can't skip half the ads even tho they are over the five second thing it all needs fixed. Your gonna lose people honestly you already have because oF this. YOU MAKE ENOUGH MONEY ON YOUTUBE RED.

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O
11:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube unsubscribed from a channel unwillingly

Hi, I often listen to a channel that I was unwillingly unsubcribed among several others on the same channel.

Please inform how this could happen. I would like to know an honest answer how this happened, an if this was a motivatet act from youtube.

Every day I enjoy your service, and I thank you. But please remember that you have a great responsibility.

My direct phone number: +[protected]

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G
3:42 am EDT

YouTube youtube's new terms and services

I am a viewer of YouTube, everything from Fall out boy music to Channels like Mini Ladd. I feel that since you have updated your Terms And Services, Channels have dropped in quality and Its making me tempted to never view YouTube again. I know I'm only 1 person but please reconsider what you have done. I honestly looked forwards to seeing a new video from my Favorite channels but now I don't. And One more thing, Can you please add something that filter out all Fortnite content from my home page?
-Galaxy

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P
5:53 am EDT

YouTube my video being taken down and receiving a strike

Hi yesterday I up loaded a video which was taken down by you tube and I received a strike because of it .
The same video is up on itleast 10 channels still on you tube right now and there channels are showing the video as if it is real .
Where as in the description of my video I stated it is not real and from a tv show.
I opened a case and still was over ruled by you tube, I mentioned already to you tube it's up on other channels and my description of it not being real .this is seriously unfair and not right .
My channel is very small dosnt make money and just shows viral funny news or informative content .
It's named THELONDONCHANNEL I no people are really starting to diss like you tube because of the way it is being run and I'm starting to see why .
As a fan of you tube for over 10 years the state it's becoming rich s starting to leave a bitter taste.

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N
10:24 pm EDT

YouTube they advocate for violence against those that have different political and personal preferences than employees at youtube

YouTube allows for people to make public threats against those that they do not agree with. These people literally type, "put a bag over your head and tie it real tight". These pigeons are trump supporters who aoorabtky are supported by YouTube and it's employees. These individuals are still on YouTube and do not have their accounts suspended but yet those that they are harassing are sensores and shut down. We will fine a class action lawsuit and invite anyone who has been harassed and targeted by YouTube and its enokigees to do so as well. YouTube has not been held accountable as Facebook and other organizations. We have been shutdown by YouTube whine potential killers and those promoting violence se on YouTube harassing others.

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R
1:36 pm EDT

YouTube the whole music app

Hello: I used to visit youtube and youtube music years ago and for the last 4-5 now I cannot stomach the intrusive viseo crap you want to slam down my throat with autorun video advertizing. The webpage itself has not function easily in 10 years it's slower than molasses in january and your cramming [censored] in our faces all the time. I just went to watch the video of fly me couragous, and the video cant even run without jamming up. Youtube has become a fricken political entity run by scumbag democrats obama butt kissres. And i, am going to sell it off to the chinese. It has no purpose anymore, but to prevent people like alex jones from advising citizens, and informing them, during the election cycle. And when you deliberately block the first ammendment rights of certain individuals, like alex jones to protect the democratic party and obama whom I despise and whom I personally beleive is a black supremicist, youtube and there butt kissing obama lovers, are not going to use my youtube, of which I invented and founded, for your own one party political means, when I see this kind of nazi - izm, it's surely time to shut this mutha down. And now I will sell it off, since it's become a democrat party obama tool, to discriminate against conservative veiw points, and to violate first ammendment rights, and an it's now an all around video music app, which cannot function any more, because of the amount of advertisinig that interferes with the simplicity of the video music player software, it was to remain a simple low memory usage video player, it's not anymore it's a cluster [censored], full of auto contolled settings putting content into my face when I did not come to youtube to be sold too, and this was not my original intention for youtube, to become an fbi tool, or a democratic bunch of ceo's controlloing my inventions, nor will it ever be. So since you california [censored]s cannot act right youtube will be sold off, to the chinese. You dont want to respect the constitutional freedoms guy's like me veterans afford you, then I figure it's best for you to work for the communist chinse, to gain a greater understanding of the reason we have a constitution and bill of rights, and a americam currency which allows us are liberty, to purchase what we choose, and travel as we whish unobstructed by nazi's or the fbi or any other federal entity. Or by muslim violators of our presidential powers, via the fisa court or a muslim white hater like obama, we see how he ilegally surveiled president trump via fisa court fraudulent applications for surveilence, and we see how every one of the prtesident's includuding the united nationa allow for torture of prisoners held at gitmo in cuba, with the insertion of metal tubes into there stomachs to force feed them, to keep them alive to torture for many more years, when these men chose to starve themselves to death rather than be tortured year after year, this is what your american government did via fisa court enemy combatant legislation, and now you have begun to act as the rest of these nazi [censored], not on my dime you wont. I, am native american, this is my fricken nation, not your's, you are geust here. Have a nice day. Randy s. Fitzgerald. Aka mr. Hughes.

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J
7:33 pm EDT

YouTube cell phone youtube app

A little while ago, YouTube did an app update which changed how youtube works on a cell phone. It used to be I watch a video, scroll either on purpose or accidentally press a new video tab, when I pressed back arrow the browser would return to the video I was just watching. Or if I was 2 or 3 videos in, it would back trace through those until the home page.
Now anytime I press back arrow the current video minimizes and returns to the home screen. Also the cell phone does not recall if I have watched any sort of length of said video. So when I close the minimized video, that is now in mostly likely possiblities a wrong video, find what I was watching I have to skip and guess how far I was in. There are no settings on the app so I can't change a damn thing not that I expect there to be a option to put [censored] back or close too it. The update makes navigation on the phone a pan in the [censored]. Any way you can roll back some if not all these changes?

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G
7:16 pm EDT

YouTube youtube

Can YouTube provide a button that can turn off delivering more of what you watch? Just because I watch something doesn't mean I want more of the same - that's what the search engine is for. Variety is what is wanted. I watch on smart tv.
The trouble with this algorithm is you are swamped with so much of something that you watched that you are smothered by similarity which prevents from selecting anything else.

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M
12:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube song suggestions dont make sense. the song suggestions should relate to the last song played and/or genre.

You should fire the person in charge of this and hire me. The song suggestions are so off. They start off fine and then 3 songs later the suggestions are so unrelated and the further you go through the suggestions the worse they get. I think it is pretty ridiculous for a company such as yours to have such a deficient service. If this isn't handled by a person and is produced through code, then your company needs to get that fixed.

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A
7:07 pm EDT

YouTube youtube video removal while following guidelines

Good afternoon
My name is Anastasia. I'm sending in a complaint today not regarding what a content creator did, but rather what this platform "Youtube" has done. I am a small creator myself and really haven't had an issue with the changes in the recent years and I personally look forward to seeing YouTube grow but I've seen something in particular happen too many times in my opinion. Maybe writing to the platform is completely useless. I can only try I suppose. Here is my issue. A YouTube channel "Social Repose" uploaded a new music video and while still under private mode it was manually demontaized. This is EXTREAMLY upsetting. This was a great platform for artist to express themselfs and quite frankly I feel as if creators rights are being violated. That video was under guidelines meanwhile I cross some disgusting things that YouTube allows. I won't stand for this anymore. Please give the creator the chance to upload as desvered. It's called YOU TUBE, not USTUBE. I repeat all guidelines were followed. I'm going to start contacting others in regards to this until I receive a response.
Please learn to appreciate your creators. All of them equally.
This is disgusting.
This is wrong
A large audience has been awaiting this video and are NOT HAPPY.
I've witnessed this creators fans drive hours and hours just to meet. You're going to drive your subscribers away with the unfairness.
Demomtize it, and age restrict it. But to remove while in private mode while it's following guidelines.
Please fix this asap

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J
6:01 am EDT

YouTube movie

I paid for the movie "13 hours" from YouTube and I can't watch it! it's asking me to pay again. I got the message confirming the payment went through. I would like to be able to see what I paid for and don't want to pay for it again as you won't offer me a refund for my second purchase. I've rented movies before from YouTube and normal it works but this time has left me annoyed and frustrated. I'm looking forward to hearing back from you to resolve this problem.
Kind regards
Christopher

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S
12:33 pm EDT

YouTube trying to create wars between two film industries and two region celebrities

Re:- As per Community guidelines, As I promised
to check the rules.

Hello YouTube,
I found a video that is extremely outrageous and ridiculous, but can make the extreme war nature and word fight between the Kollywood and Tollywood, insulting the celebrity Mr. Mahesh Babu sir, that made many people happy with his donations, ambassadors of coco cola sub company and many more...
yt channel - Evam standup tamsha'
Video link https://youtu.be/rdwLH87Zw6k from 41th minute.

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A
8:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube video

https://youtu.be/87vEMSP0z8Q
This is a fake video on me plz remove this as soon as possible this will spoil all my life
I request you sir.
I am a reputed professor in engineering college some one wants to take revenge with me this is a planed crime against me.plz remve this as soon as posible.i also fire complaint by the unknown name .Plz youtube you can save my life so it's my humble request to u.

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S
4:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube the football terrace

I just want to make a complaint as my picture has been used without my permission from the football Terrance that is the link below nothing wrong with the video just my picture being used. the date of the video is used on 10 of august 2018 I think the owner got my picture could i ask for my personal picture to be removed.

https://www.youtube.com/watch?v=75OdbOfx01A&t=14s

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K
6:08 pm EDT

YouTube a youtube channel named oney

I was told by a family member that this channel had inappropriate violent aand sexual content. I feel this should be checked out. I did not watch any of the videos because of the content but i feel thay since kids have access to this channel that it should be taken down. I reported one video, but felt the whole channel should be looked over. You should pay more attention to what youtubers post.

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F
2:23 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube unsleeved media

I have blocked this bigot from appearing on my YouTube as I do not care for his conspiracy theories and hateful rhetoric. Yet despite blocking him his videos continue to be suggested by your algorithm. What does it take for me to not see this crackpot and hateful individual from appearing in suggested videos no matter the device I'm using. If I have blocked his content I do not wish to see it. Frankly it's upsetting every time he appears as I cannot and will not support his hate.

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R
3:14 am EDT

YouTube recent update

Hi, I'd like to submit a complaint regarding a change since the most recent update. I watch a lot of crafting and makeup videos for inspiration and very often like to pause the vide to see something up close but since the update the screen turns dark so the colours don't appear as they actually are, its very frustrating because I really need to see colours as they appear in real life so that I can use some aspects in things I like to create for myself.
I'd like to know if this is going to be a permanent feature or if you plan on reverting back to a full colour screen during pauses?

Kind regards,

Rhondda Gascoine

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R
3:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube advertising

I have recently been bombarded with a dark nasty film called the nun? Three or so times aday, late at night before bed..
This kind of advertising is so wrong..
Sending dark low frequency energy into peopels homes liek taht is just so wrong in so many ways.
I believe they have to be more responsible with their advertising content and draw a line on the dark and abusive side. Nobody really wants to watch thos efilms and if they do they will go looking for them.
Are there any ethics on youtubes advertising?

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R
10:18 pm EDT

YouTube youtube

I am finding youtube almost impossible to use because every time I go to use it, I am inundated with ads for Bt sport and other media companies.
There does not seem to be any way of switching them off and they prevent me from accessing any video I want to see.
In effect, my computer has a virus there is no way to get rid of, but this time the virus seems to come from youtube itself.

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Update by Ray Willmott
Sep 04, 2018 10:19 pm EDT

Just as before

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YouTube Customer Reviews Overview

YouTube is the world's largest video-sharing platform, with over 2 billion monthly active users. It offers a vast array of content, including music videos, movie trailers, educational videos, and user-generated content. The platform has become a go-to destination for entertainment, education, and information.

One of the most significant advantages of YouTube is its accessibility. It is free to use, and anyone can create an account and upload videos. The platform is available on desktop and mobile devices, making it easy to access from anywhere. Additionally, YouTube's search algorithm is highly advanced, making it easy to find relevant content quickly.

Another positive aspect of YouTube is its community. Users can interact with each other through comments, likes, and shares, creating a sense of community around shared interests. The platform also offers features like live streaming and community posts, allowing creators to engage with their audience in real-time.

YouTube's monetization options are also a significant advantage for creators. The platform offers several ways for creators to earn money, including advertising revenue, sponsorships, and merchandise sales. This has made YouTube a viable career option for many creators, and has led to the creation of a new industry around influencer marketing.

Overall, YouTube is a highly valuable platform for both creators and users. Its accessibility, community, and monetization options make it an excellent choice for anyone looking to share or consume video content.

YouTube In-depth Review

User Interface and Navigation: YouTube's user interface is clean and intuitive, making it easy for users to navigate through the platform. The search bar is prominently displayed, allowing users to quickly find the content they are looking for. The sidebar provides easy access to subscriptions, playlists, and recommended videos, enhancing the overall user experience.

Content Variety and Quality: YouTube offers a vast array of content, ranging from music videos and tutorials to vlogs and documentaries. The platform caters to diverse interests and provides high-quality videos in various genres. With content creators constantly uploading new videos, users can always find something interesting and engaging to watch.

Advertising and Monetization: YouTube's advertising and monetization options provide opportunities for content creators to earn revenue. While ads can sometimes be intrusive, they are necessary to support creators and maintain the platform. YouTube also offers various monetization features, such as channel memberships and Super Chat, allowing creators to generate income from their content.

Community Engagement and Interaction: YouTube fosters a strong sense of community by encouraging interaction between creators and viewers. Users can leave comments, like, and share videos, creating a space for meaningful discussions and feedback. The platform also offers features like live chat and community posts, enabling creators to engage with their audience in real-time.

Privacy and Security Measures: YouTube prioritizes user privacy and security by implementing robust measures to protect personal information. Users have control over their privacy settings, allowing them to manage their data and choose who can view their content. YouTube also actively monitors and removes inappropriate or harmful content, ensuring a safe environment for users.

Mobile App Experience: YouTube's mobile app provides a seamless and enjoyable experience for users on the go. The app is well-designed, allowing users to easily navigate through videos, playlists, and subscriptions. It also offers features like offline viewing and background play, enhancing the overall mobile experience.

Customer Support and Help Center: YouTube offers a comprehensive help center and customer support options to assist users with any issues or inquiries. The help center provides detailed guides and tutorials, addressing common questions and troubleshooting steps. Users can also contact YouTube's support team for personalized assistance.

Accessibility and Inclusivity: YouTube strives to be accessible and inclusive for all users. The platform offers closed captions and subtitles for videos, making content accessible to individuals with hearing impairments. It also provides options for content creators to add audio descriptions and alternative text, ensuring inclusivity for visually impaired users.

Platform Stability and Performance: YouTube maintains a stable and reliable platform, ensuring smooth video playback and minimal interruptions. The platform handles high traffic volumes efficiently, minimizing buffering and loading times. Users can enjoy uninterrupted video streaming, even during peak usage periods.

Copyright Protection and Content Moderation: YouTube has implemented robust copyright protection measures to prevent unauthorized use of copyrighted content. The platform utilizes content ID technology to identify and manage copyrighted material, ensuring fair use and protecting the rights of content creators. YouTube also actively moderates content to remove infringing or inappropriate videos.

Subscription and Premium Features: YouTube offers subscription and premium features through YouTube Premium. Subscribers can enjoy an ad-free experience, offline viewing, and access to YouTube Originals. The premium features enhance the overall user experience and provide additional benefits for those who choose to subscribe.

Social Media Integration: YouTube seamlessly integrates with various social media platforms, allowing users to easily share videos on platforms like Facebook, Twitter, and Instagram. This integration enhances the reach and visibility of content, enabling users to engage with videos beyond the YouTube platform.

Analytics and Insights for Creators: YouTube provides comprehensive analytics and insights for content creators, allowing them to track the performance of their videos and channels. Creators can access data on views, watch time, audience demographics, and engagement metrics, enabling them to make informed decisions and optimize their content strategy.

International Availability and Localization: YouTube is available in numerous countries and supports multiple languages, making it accessible to a global audience. The platform offers localization options, allowing users to navigate and interact with the platform in their preferred language. This international availability promotes cultural diversity and inclusivity.

Future Development and Innovation: YouTube continues to evolve and innovate, introducing new features and functionalities to enhance the user experience. The platform regularly updates its algorithms and recommendation systems to provide personalized content suggestions. YouTube's commitment to future development ensures that users can expect exciting advancements and improvements in the platform.

How to file a complaint about YouTube?

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1. Log in or create an account
- Start by logging into your ComplaintsBoard.com account or create a new one if you don't have an account yet.

2. Navigating to the complaint form
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.

3. Writing the title
- Summarize the main issue with YouTube in the 'Complaint Title' section.

4. Detailing the experience
- Provide detailed information about your experience with YouTube, including key areas of concern, any transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching supporting documents
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps to effectively file a complaint or review about YouTube on ComplaintsBoard.com.

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