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4.3 6505 Reviews

YouTube Complaints Summary

29 Resolved
1190 Unresolved
Our verdict: If considering services from YouTube with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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YouTube reviews & complaints 1238

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C
11:01 am EST

YouTube in regards to the crrow777 youtube channel

On 11/19 youtube burned crrow777 channel, I find this to be a horrible violation of our freedom of speech. I don't understand why youtube is trying to censor my mind! He has not hurt nor bullied anyone, please return his channel to Us. In my America this shouldn't be, we have the right to talk about issues and explore information like the lunar wave even if it goes against mainstream content. Once again please put back crrow777 channel.

Yours truly
A concerned youtube user

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S
8:53 am EST

YouTube too many ads

Hello, I'd like to raise a questions which came to my attention for past couple of months. Youtube increased the amount of popping out ads and it literally pops up every 1-2 minutes. It became impossible to watch the videos. What's more, there is obvious increase of "mandatory" ads, which i cant skip after 5sec. Please start paying attention to it, because it makes me withdraw from watching videos on your channel.

thanks in advance.
M.

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S
8:10 am EST

YouTube advertisements

These friggin advertisements are absolutely ridiculous and i'm not even reffering to the sheer frequency which is becoming beyond a joke.

First of all there is a terrible lag before each and every ad whereby the audio from the video i am "trying" to watch is still playing in the background but the first frame from the [censor] annoying ad (which im never interested in anyway) just stays there, paused for a good 5-10 seconds before eventually playing (and then finally i can skip it like i always do anyway)

It's completely ruined my youtube experience which is a shame as i constantly use youtube

I have heard some good noises about other platforms which work similar to how youtube used to (such as vimeo) and i think i'll be migrating to them from now on

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4:50 am EST

YouTube suspended youtube account

Hi Youtube, i am Albert Gjini and i use a lot Youtube..but while i was uploading my editings Youtube did a mistake(i think) suspending my Channel..All my contents was by me and i am sure for that.Now other Channels are using my old videos to increase views and Subscribers..Can you please check my Youtube Account because this is all i have..Give my Channel back please

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10:58 pm EST

YouTube youtube ads

Hi
i am very annoyed with the whole ads things, it's nice if it was played once or twice during the videos, but i feel that it's played way to much, IT discourage and i am not able to enjoy that video as i would like to, honestly i'm considering to stop watching videos on youtube .Seriously take this whole ads thing Down or control it .I HAD ENOUGH OF ADS, ITS NOT COOL!

Thank you!

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pobarjenkins
Minneapolis, US
Nov 24, 2017 2:54 pm EST
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The advertisements are a way for Youtube to bring in profits while keeping the website free for users such as yourself. If the ads bother you, you can pay for their premium service or use a different website.

ComplaintsBoard
B
10:15 pm EST

YouTube youtube

I demand that you re-instate "a call for an uprising channel!

i am your consumer! you are nothing more than a bunch of child molestin pedophiles that disable channels that disagree with you satanic worship.

There have been no violations on this channel and i was not able to download all of his videos for my research.

If you want to sacrifice children for their blood then do it! you will all burn in hell. Do not torture those of us that are god fearing christians and want to hear the truth. Sundar pichai is a child molestor and pedophile and you support him. I pray that god sends you all to hell to burn for eternity where the worm dieth not and the fire is never quenched!

review and re-instate the channel now! you worthless luciferian liberal bleeding heart child killers! murderers liars cheaters and thieves! you will all burn in hell as i laugh!

in closing, die, burn in hell and be tormented by satan your lord forever!

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pobarjenkins
Minneapolis, US
Nov 24, 2017 2:43 pm EST
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Why would they reinstate a channel based on a demand by someone who calls them murderers and thieves? Youtube is a private company and you have the right to go elsewhere. Honestly I'm sure they would want you to if they ever read this.

ComplaintsBoard
J
6:33 pm EST

YouTube advertising

I do not want to see a dead body. Today I hid suggestions in my feed advertising whatever sick thing this is. Now I have a man dragging a body by it's feet in the top of my screen asking again, do you want to see a dead body. No. I'm not a psychopath. Please stop showing me these disturbing images. As a victim of assault currently going through counselling, these pervasive ads in your service are extremely off-putting.

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2:52 pm EST
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YouTube youtube demonetization or artverting limitation of my videos

I am an Italian journalist in Ireland, editor of italvideonewstv.net, an online magazine for the Italian Community in Ireland.
I am also the creator of some 415 videos which are first posted in youtube and subsequently used in the said website. Lately I have been pestered by your monitors/controllers who have disqualified some of the latest videos I have produced, for monetization or limited them as not suitable for most advertisers.
I have kept proving them wrong with regard to the " supposed" copyright infrinchments, in that the tunes used for my video have been taken from the royalty free set of tunes inbuilt in the video edit program I use (Magix). As for the ground of not being suitable for most advertisers, I have pointed out that "all" the videos they find in my channel (italvideonews2) are above board journalistic coverage of events interviews etc.. which I compile for the inclusion in my Italian online magazine and certainly they do not contain bad language, have no sexual content and do not instigate violence.
As an example you may check these two videos:
https://www.youtube.com/watch?v=owDdSsZ7Oqk or https://www.youtube.com/watch?v=5kb6vGX5Ypo
I would ask those who check videos to do their homework first before embarking on verdicts of this kind.
Cordially
C. La Malfa

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B
9:23 am EST

YouTube music

hi yes i am very displeased with the music i am happy go lucky listening to NIN then [censor]ing sam hunt comes on i mean like what the [censor] how is that possible i have to listen to the [censor] in my ear 24/7 then yall just have to play that [censor]in racket i meant like really what else could go wrong today like get yalls [censor] together NIN then sam hunt what is wrong with yall? xoxo baby doll

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Update by Bridget Lynn
Nov 17, 2017 9:23 am EST

well then another sam hunt song after that what in the flying [censor]

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B
3:15 pm EST

YouTube youtube policies

To whom it may concern:
I am an avid YouTube watcher. It concerns me greatly the position you are taking with the gun channels. It appears YouTube is a left-leaning political platform apparently. You are treating these channels unfairly and I wish you would exercise your political influence elsewhere. I'm not going to go into a lot of detail because you know the situation better than I. I think you should know that myself and many others will be no longer using YouTube AT ALL If you eliminate any of the channels that we watch. We would much rather lose YouTube all together than to support your agenda.

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pobarjenkins
Minneapolis, US
Nov 16, 2017 4:05 pm EST
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As a private business, they have the right to moderate the content posted on their site. You also have the right to use another video service. This is the most effective feedback you can provide.

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C
2:50 pm EST

YouTube advertisements

I have been trying to watch a 19 minute video on American politics and in the first 4 minutes I have had 4 advertisements totaling nearly the same length. This has become the norm with youtube in the last 2 months and it is getting beyond a joke.
I know you receive revenue from the advertisers but I would like you to know as well as the advertisers that I will NEVER purchase anything from your advertisers due to the relentless onslaught of adverts youtube place on uploaded videos.
I have already informed Tui ne Thompson that I will never go on one of their holidays because of the none stop advertising.
Ridiculous, absolutely ridiculous.

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pobarjenkins
Minneapolis, US
Nov 16, 2017 3:51 pm EST
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As a private business one of their ultimate goals is to increase profits and advertisements bring in revenue. I can relate in terms of how irritating it is, but it is their right to determine the quantity and frequency of ads. Honestly one of the most effective forms of feedback you can provide would be to stop watching YouTube videos.

ComplaintsBoard
J
9:39 am EST

YouTube alcohol advertisements

Very often I see alcohol ads on Youtube. The advertisements on my videos are not a problem and I don't complain or use ad-block to block them all, but I am an adult child of alcoholics from a family with severe alcohol problems. The alcohol advertisements are therefore extremely offensive. It is especially bad because the ads are in my native language and my country has strict alcohol advertisement laws and it is especially clear the alcohol companies are using Youtube as a loophole to show alcohol commercials that are only legal after 23:00 in Lithuanian television.
I am not sending this complaint to ask for Youtube to ban the alcoholic drink ads in my country, but I do request that I have an option to block these sort of ads on my account.

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pobarjenkins
Minneapolis, US
Nov 16, 2017 5:56 pm EST
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As a private business, they have the right to air alcohol advertisements if they wish. As a customer, you have the right to visit other websites. What you may find offensive may not be to others, and what you find to be okay may offend others. If Youtube gave the option to skip certain types of advertisements, the advertisers in question might be less likely to want to advertise on the website. This would also probably require additional features to be added.

Your best option to avoid the ads would be to either visit another video website, or to watch family friendly videos only. I believe the advertisements are moderated on them.

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M
2:42 pm EST

YouTube ads

Can you stop showing me ads about Jake Paul ? It is already established that he is a bully, manipulater and liar solely for the sake of his own business by his own employees and others creators. (Watch Alissa Violet, Faze Banks, Martinez Twin videos for more information). Stop recommending that kind of behavior or at least let people have the option to change the kind of ads they view ? Why are you recommending a 21 year old watch his so called PG but full of making out and dad kissing friend contents ?

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11:00 pm EST

YouTube youtube support team

youtube did nothing to help me a man on youtube told his friend to make threats and bomb threats youtube support did nothing to help the mans name is tony vera he told his friends to make bomb threats and threats to a la bus tour company i called the gm there i told the gm i saw the video he got 2 employees fired for something he did he stalked harassed and lied on the employees over a bus stop somethingmust be done

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9:55 am EST

YouTube monetization

Monetization aint frigging working if there's going to put my videos on copyright anyway remove the copyrights or remove the monetization because even though you may have monetization on it still can give you a copy right thats [censor] stupid when the explained that you may not be in trouble theres either monetization or ads running on your video so by copyrighting the videos youtube is going against the uploaders monetization or ads rights, in defect youtube has ruined many youtubers and that is stupid!

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8:23 am EST
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YouTube online movie order

To whom this may concern,

I purchased Staright outta Compton at the cost of $4.99 on the 11/11/2017 at 10:06pm with
Order number: YPC.6H63-XFZN-9S8F-RW64

This movie played for approximately 40minutes or so to then no avail due to some technical issues which denied further access to continue the movie...What solution for this problem do whom may concern have to amend such concern?

Kinda Regards, Jorden.

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12:46 pm EST

YouTube inappropriate advert

My 8 year old daughter has been very disturbed recently about adverts for a game called Hooked and Yarn that play creepy music and scary words to advertise these games. Today she had two whilst watching Amazing Gumball and these disturbing adverts are not appropriate for her age group. These should be screened before they are approved and are definitely not suitable during children's videos. Please investigate and withdraw these adverts. She should not be terrified by something she has no control over.

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Gearyjen
, GB
Nov 11, 2017 5:01 pm EST

Completely agree. My eight year old son is seeing these ads and is very scared going to bed tonight. Not appropriate. Please remove.

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D
9:10 am EST

YouTube snack games add

I am disgusted that a 2 year old child can subscribe to a paid service via the app. Whist watching videos of children's programs. I think it's morally unethical to allow paid games services to be avertised on your app and aimed at precschool children. Snack games have been no help on the issue, and this has happened at least 4 times in past 6 months at £3 a time. If you advertise paid products, surley you should have a safeguard in place regarding children and buying. It shouldn't be as easy as one click and subscribed to a paid service. I might take this to the national press, depending on your reply, as I'm sure I'm not the only parent with this issue.

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5:23 am EST

YouTube private blocking of videos

Annoyed that youtube has privatly blocked sargon of akkads existential correction video due to the tags being incorrect a very childish move and also misleading as thebtags ticked the boxes for the video unproffessional behaviour once again from a poor customer friendly company.

If you or your employees keep digging thier fingers in the content of creators because you dont agree to it you will find people will move quickly to the competitors.

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12:21 pm EST

YouTube inappropriate content regulation

Hello,
my complaint is specifically about Cody's lab, or rather, the censure that his channel is unduly undergoing. Other channels and youtubers have said things much more controversial than Cody, and his channel serves the science literacy of the youtube community. I am frankly baffled that he is in a probationary state, and that fact that the process of flagging is so opaque makes me think I should take my information gathering elsewhere. How is one to appeal? I understand that tech likes to run lean, but not committing resources enough to keep a system in some semblance of fairness is counter to the establishment of a community and degrades content.

Thank you,

nms

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pobarjenkins
Minneapolis, US
Nov 08, 2017 3:12 am EST
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You could try contacting YouTube's customer service, but in the end they are a private company and have the right to restrict any content they choose.

YouTube Customer Reviews Overview

YouTube is the world's largest video-sharing platform, with over 2 billion monthly active users. It offers a vast array of content, including music videos, movie trailers, educational videos, and user-generated content. The platform has become a go-to destination for entertainment, education, and information.

One of the most significant advantages of YouTube is its accessibility. It is free to use, and anyone can create an account and upload videos. The platform is available on desktop and mobile devices, making it easy to access from anywhere. Additionally, YouTube's search algorithm is highly advanced, making it easy to find relevant content quickly.

Another positive aspect of YouTube is its community. Users can interact with each other through comments, likes, and shares, creating a sense of community around shared interests. The platform also offers features like live streaming and community posts, allowing creators to engage with their audience in real-time.

YouTube's monetization options are also a significant advantage for creators. The platform offers several ways for creators to earn money, including advertising revenue, sponsorships, and merchandise sales. This has made YouTube a viable career option for many creators, and has led to the creation of a new industry around influencer marketing.

Overall, YouTube is a highly valuable platform for both creators and users. Its accessibility, community, and monetization options make it an excellent choice for anyone looking to share or consume video content.

YouTube In-depth Review

User Interface and Navigation: YouTube's user interface is clean and intuitive, making it easy for users to navigate through the platform. The search bar is prominently displayed, allowing users to quickly find the content they are looking for. The sidebar provides easy access to subscriptions, playlists, and recommended videos, enhancing the overall user experience.

Content Variety and Quality: YouTube offers a vast array of content, ranging from music videos and tutorials to vlogs and documentaries. The platform caters to diverse interests and provides high-quality videos in various genres. With content creators constantly uploading new videos, users can always find something interesting and engaging to watch.

Advertising and Monetization: YouTube's advertising and monetization options provide opportunities for content creators to earn revenue. While ads can sometimes be intrusive, they are necessary to support creators and maintain the platform. YouTube also offers various monetization features, such as channel memberships and Super Chat, allowing creators to generate income from their content.

Community Engagement and Interaction: YouTube fosters a strong sense of community by encouraging interaction between creators and viewers. Users can leave comments, like, and share videos, creating a space for meaningful discussions and feedback. The platform also offers features like live chat and community posts, enabling creators to engage with their audience in real-time.

Privacy and Security Measures: YouTube prioritizes user privacy and security by implementing robust measures to protect personal information. Users have control over their privacy settings, allowing them to manage their data and choose who can view their content. YouTube also actively monitors and removes inappropriate or harmful content, ensuring a safe environment for users.

Mobile App Experience: YouTube's mobile app provides a seamless and enjoyable experience for users on the go. The app is well-designed, allowing users to easily navigate through videos, playlists, and subscriptions. It also offers features like offline viewing and background play, enhancing the overall mobile experience.

Customer Support and Help Center: YouTube offers a comprehensive help center and customer support options to assist users with any issues or inquiries. The help center provides detailed guides and tutorials, addressing common questions and troubleshooting steps. Users can also contact YouTube's support team for personalized assistance.

Accessibility and Inclusivity: YouTube strives to be accessible and inclusive for all users. The platform offers closed captions and subtitles for videos, making content accessible to individuals with hearing impairments. It also provides options for content creators to add audio descriptions and alternative text, ensuring inclusivity for visually impaired users.

Platform Stability and Performance: YouTube maintains a stable and reliable platform, ensuring smooth video playback and minimal interruptions. The platform handles high traffic volumes efficiently, minimizing buffering and loading times. Users can enjoy uninterrupted video streaming, even during peak usage periods.

Copyright Protection and Content Moderation: YouTube has implemented robust copyright protection measures to prevent unauthorized use of copyrighted content. The platform utilizes content ID technology to identify and manage copyrighted material, ensuring fair use and protecting the rights of content creators. YouTube also actively moderates content to remove infringing or inappropriate videos.

Subscription and Premium Features: YouTube offers subscription and premium features through YouTube Premium. Subscribers can enjoy an ad-free experience, offline viewing, and access to YouTube Originals. The premium features enhance the overall user experience and provide additional benefits for those who choose to subscribe.

Social Media Integration: YouTube seamlessly integrates with various social media platforms, allowing users to easily share videos on platforms like Facebook, Twitter, and Instagram. This integration enhances the reach and visibility of content, enabling users to engage with videos beyond the YouTube platform.

Analytics and Insights for Creators: YouTube provides comprehensive analytics and insights for content creators, allowing them to track the performance of their videos and channels. Creators can access data on views, watch time, audience demographics, and engagement metrics, enabling them to make informed decisions and optimize their content strategy.

International Availability and Localization: YouTube is available in numerous countries and supports multiple languages, making it accessible to a global audience. The platform offers localization options, allowing users to navigate and interact with the platform in their preferred language. This international availability promotes cultural diversity and inclusivity.

Future Development and Innovation: YouTube continues to evolve and innovate, introducing new features and functionalities to enhance the user experience. The platform regularly updates its algorithms and recommendation systems to provide personalized content suggestions. YouTube's commitment to future development ensures that users can expect exciting advancements and improvements in the platform.

How to file a complaint about YouTube?

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2. Navigating to the complaint form
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.

3. Writing the title
- Summarize the main issue with YouTube in the 'Complaint Title' section.

4. Detailing the experience
- Provide detailed information about your experience with YouTube, including key areas of concern, any transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching supporting documents
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

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- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps to effectively file a complaint or review about YouTube on ComplaintsBoard.com.

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