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Complaint Rating:  100 % with 2 votes
100% 2
Contact information:
United States
I signed up for a yellowpages.com ad with a 12 month agreement totaling $7800. I am now more than two months in to it and my ad is incorrect. Local salespeople will not call me back and AT&T's 800 number listed on the bill connects you to a voice mail box that is always full. They have created an ad for me that does not accurately represent the products I wish to market and never gave me an opportunity to proof read it or select the content that should be displayed. The first 45 days the ad was live it was not displayed in all of the geographical areas I had selected and paid for. I was promised a credit, which has not come yet and no response from sales people or customer service. My profile on yellowpages.com actually contains a link that goes to a competitors website. Without communication from them, I am unable to get this resolved. In addition, my local sales rep quoted me call counts in excess of 30 per month which is just completely made up as I have not attributed any calls to this service. I may stop paying for the service but from what I am reading, it seems like AT&T will sue you.
Complaint comments Comments (3) Complaint country United States Complaint category Products & Services


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A  23rd of Dec, 2009 by    0 Votes
I have had similar bad experience with YellowPages.com. They have always misreported leads.
N  21st of Jan, 2010 by    0 Votes
I am sorry that you are not happy with yellow pages. I was looking online and I found a website that you can setup a FREE ebillboard. Just go to seekshallfind.com
N  27th of Feb, 2014 by    0 Votes
Is there seriously no way to cancel a contract with these idiots? I have never been so frustrated and scammed before. I am about to lose my company because of these worthless and pathetic people

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