SUBMIT A COMPLAINT

Yamaha Motor Pvt. Ltd.yamaha fz-s version 2 military green

I'm Dr. Prithivi raj s/o K. Sampath maharaja (superintendent engineer, TNEB) my mobile number [protected], [protected]. My bike is yamaha fz-S version 2.. Bike number is TN-31 BE-3323. My bike met with an accident and I gave to sairam motors, padi, chennai, Tamil Nadu, India on 20.2.2018. While giving they said applying insurance would delay repair by 20 days and incase of paid service they would service my bike within 4 days.. So I accepted for paid service. But even after 20 days they haven't returned my bike. Every day I call they said that they would return my bike within 2 days and that 2 days increased to 21 days till today. When I called yesterday, they said that bike was made ready and could be delivered yesterday (12.3.18) evening.. So today (13.2.18) when I went to take my bike, they were saying that bike isn't completely ready and they will deliver today evening because fuel indicator isnt working properly.. Its so bad atleast they could have called me and informed me earlier.. Im a doctor, they are wasting my time in my busy schedule, worst customer service.. When we question them for delay, they were saying that each day they were repairing 140 bikes and special care couldn't be given to my bike.

Pr
Mar 13, 2018

Post your comment